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Amerit Consulting · 18 hours ago

SCCM Endpoint Engineer (LARGELY REMOTE/NO C2C)

United States

Contract

Remote

Mid Level

$70/hr - $72/hr

Amerit Consulting is a fast-growing staffing and consulting firm. They are seeking an accomplished SCCM Endpoint Engineer to monitor and report on the statuses of endpoints utilizing SCCM/MECM & Intune, while also collaborating with teams and engaging in vendor interactions as needed.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency

No H1B

Hiring Manager

Bhupesh Khurana

Responsibilities

Ability to monitor and report on statuses of endpoints utilizing SCCM/MECM & Intune

Understanding of Networking and Active Directory

Advanced knowledge of Microsoft Windows 10, Mac OS, Intune, Autopilot, SCCM/MECM, JAMF, and other endpoint management solutions

Advanced knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA)

Understanding of project plans, presentations, procedures, diagrams, and other technical documentation

Understanding of Networking protocols and standards: DNS, DHCP, WINS and TCP/IP, etc

Ability to work independently with minimal supervision as well as in a team environment

Ability to follow escalation procedure within the TSD Team and under the ISS umbrella

Establish standards and procedures for best practices, enabling commitments to established SLA’s

Ability to research and test new technologies and processes

Demonstrate ability to develop creative solutions to complex problems

Understanding of various Desktop Management Systems such as anti-virus software, patch management, full disk encryption, SSO/Tap-Badge (Imprivata) software and software delivery

Ability to prioritize, organize, and execute work assignments

Ability to communicate the status of various systems to management, leadership and/or support personnel

Ability to skillfully react to a fluid and constantly changing work environment

Ability to train, delegate and review the work of staff members

Advanced knowledge of ticketing systems (ServiceNow)

Strong technical abilities with excellent communication and interpersonal skills

Advanced knowledge of cloud computing (Azure, Intune, Autopilot, DaaS, Box, OneDrive)

Advanced knowledge of standard desktop imaging and upgrade procedures; SCCM/MECM/MDT, Intune, OSD, PXE, thin vs thick images

Advanced knowledge of VPN remote software and RDP setup

Advanced knowledge of Windows and Citrix based printing

Understand ITIL overview and tier structure support using ticket tracking system

Advanced knowledge of Apple OSX and iOS operating systems and platforms

Advanced knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, Azure Virtual Desktop, Windows 365, Amazon Workspaces)

Advanced knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, FireEye, Windows Defender, Windows BitLocker, Checkpoint Encryption and USB allowlisting)

Qualification

SCCM/MECMIntuneMicrosoft Windows 10NetworkingActive DirectoryMicrosoft Office 365Cloud computingVirtualization technologiesIT Security applicationsTicketing systemsApple OSXCommunication skillsProblem-solving skillsTeamworkTime management

Required