Muskingum County Library System · 1 day ago
Senior Technology Assistant
Zanesville, OH
Full-time
Hybrid
Mid, Senior Level
$19.99/hr - $21.74/hr
1+ years expMuskingum County Library System is seeking a Senior Technology Assistant to join their IT team. In this role, you will provide advanced technical support, lead key technology projects, and ensure the library’s digital resources are running smoothly for both staff and patrons.
Creative AgencyEducationInformation Services
Responsibilities
Provide Level 2 onsite and remote troubleshooting for complex hardware and software issues
Manage computer imaging, deployment, and mobile device management (MDM) systems
Lead initiatives like phishing simulations (KnowBe4) and malware investigations to keep our network secure
Organize and track progress on technology projects aimed at improving library systems
Work directly with vendors and provide hands-on training to staff on new library technology and software
Qualification
Required
An Associate's Degree in Computer Science is a plus, equivalent experience will be considered
Must have a valid State of Ohio Driver's License
1–2 years of experience maintaining IT systems is preferred
Knowledge of: Windows, various software packages, general networking applications, troubleshooting techniques, networking concepts, wireless systems, infrastructure troubleshooting, security tools, malware investigation, and cybersecurity awareness platforms
Ability to: work independently on complex technical issues and manage multiple priorities, to learn new technology systems, and interact professionally with staff, vendors, and external partners
Skill in operating and supporting computer hardware, peripherals, and software applications
Benefits
Health, Dental and Vision Insurance
9 paid holidays and 3 floating holidays
186 hours of PTO earned annually
Employee Assistance Program
Retirement plan: OPERS- Mandatory 10% employee contribution, 14% employer contribution
Company
Muskingum County Library System
The library sparks curious minds, fosters a love of reading, encourages exploration and discovery, enables learning, and inspires creativity by connecting people with information, ideas, and each other.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase