Hilton Grand Vacations · 2 days ago
Title Operations Business Analyst
Orlando, FL, United States
Full-time
Hybrid
Entry, Mid Level
$0/yr - $70K/yr
2+ years expHilton Grand Vacations is a company focused on hospitality and vacation ownership, seeking a Title Operations Business Analyst to enhance operational efficiencies. The role involves collaborating with various teams to analyze processes, develop reports, and support budget planning within the Title Operations department.
LeisureRecreationTravel
Responsibilities
Develop, maintain, test, and publish various Cognos reports related to Title Operations data. On an ongoing basis, actively work with other teams to identify current and emerging reporting needs of those teams; analyze and define specific requirements to satisfy those needs; enhance existing reports or develop new reports utilizing Cognos Analytics to deliver practical, efficient, value-added reporting solutions; test and deploy new and enhanced solutions; and follow-up with the appropriate stakeholders to ensure that deployed solutions meet their reporting needs
Develop and maintain understanding of various internal Title Operations reports that are routinely generated and distributed internally. Understand the underlying logic and purpose of each such report and participate in the generation and distribution of such reports as requested. Be willing and able to address questions regarding all aspects of these reports
Actively collaborate with IT and other internal team members to define business requirements for system enhancements and defects and identify, document, and track IT priorities for the team. Routinely review IT reports of outstanding service requests for the purpose of verifying their validity and closing duplicate requests. Act as a liaison between other Title Operations team members and IT to triage urgent system needs and expedite their resolution. Participate in the review and approval of proposed IT system solutions
Collaborate with IT, other business units, and internal teams to coordinate and execute User Acceptance Testing (UAT) plans for system changes required to support day-to-day functions within Title Operations. Review system changes delivered by IT for testing to ensure complete understanding of the nature and intent of those changes. Conduct testing activities for the identified changes to verify that they are implemented as intended. Track and communicate all testing outcomes with all interested stakeholders. Coordinate additional testing of changes with identified Title Operations users and assist those users with all testing-related matters
Participate in the budget process, including annual budget planning, monthly review of the departmental P&L, and monthly forecasting. Demonstrate a sufficient understanding of the P&L structure to be able to identify and resolve expense and revenue coding errors. Demonstrate an understanding of the various business processes that drive P&L activity, and, using that knowledge, participate in all budget and forecasting activities as requested
Receive and respond to various requests and inquiries addressed to the Title Operations team. Respond to all such requests and inquiries in a timely manner and always maintain professionalism when communicating with others, including other team members, HGV owners and guests, third-party vendors, and HGV partners, among others
Act as system administrator for internal systems
Responsible for various account reconciliations and submissions of escheat funds to the state
Write, maintain, and publish Standard Operating Procedures for the various processes for which the team is responsible
Assume ownership and accountability for other tasks and duties as requested by leadership and complete such assignments with a sense of urgency and professionalism
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Completes all required Company training/compliance courses assigned
Adheres to Company and Department standards and maintains compliance with all policies and procedures
Performs other related duties as assigned
Qualification
Required
2+ years experience in writing complex reports
2+ years experience in business analysis or similar role
Ability to create custom reports and analyze data
Detail-oriented, analytical, inquisitive, and capable of grasping complex concepts
Ability to work autonomously, to identify action items, to proactively initiate the tasks necessary to complete those items, and to provide timely status updates appropriately, all with limited supervision
Above-average proficiency in Microsoft Office applications. Must have a working knowledge of Excel (including modeling/analysis, charts, formulas, pivot tables, etc.), PowerPoint, and diagramming applications
Ability to lead projects across multiple departments and multiple organizations
Excellent verbal and written communication skills and the ability to present to management and executives
Ability to remain adaptable and flexible, to work under pressure, and to maintain productivity in high-stress, fast-paced environments
Preferred
3+ years experience in the timeshare industry
2+ years experience writing, maintaining, and publishing reports using the Cognos reporting platform
2+ years experience building dashboards and visualizations in PowerBi
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
H1B Sponsorship
Hilton Grand Vacations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (9)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase