Webflow · 1 day ago
Senior Trust & Safety Specialist
United States
Full-time
Remote
Mid, Senior Level
$150K/yr - $207K/yr
4+ years expWebflow is a remote-first company focused on building an AI-native Digital Experience Platform. They are seeking a Senior Trust & Safety Specialist to investigate abuse and fraud, respond to intellectual property reports, and support sensitive escalations to protect customers and platform integrity.
CMSWeb DesignWeb Hosting
Responsibilities
Lead deep-dive investigations into high-risk platform misuse (e.g., phishing, scraped content, Stripe abuse)
Triage and resolve escalated tickets involving:
Unauthorized access/compromised accounts
Legal and compliance related requests (DMCA, trademark, law enforcement outreach)
Systemic fraud patterns across user accounts
Conduct Terms of Service and Acceptable Use Policy (AUP) enforcement evaluations in collaboration with Legal
Help create and evolve Trust & Safety programs to establish defined, capable, and efficient workflows across reporting workstreams
Qualification
Required
4 - 7 years in Trust & Safety content review (experienced with all types of sensitive content)
Experience analyzing abuse patterns or platform misuse at scale
Familiarity with laws impacting Trust & Safety including Intellectual Property laws, the Digital Services Act, and basic understanding of global privacy laws
Deep experience building Trust & Safety programs, including escalation frameworks, stakeholder messaging, and close collaboration with engineering to design tooling that scales across multiple abuse domains
Exceptional communication skills, with the ability to work effectively with everyone from front-line support agents to the executive team
High integrity and discretion with sensitive information
Benefits
Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
Wellness for the whole you. Access to mental health resources, therapy and coaching.
Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Company
Webflow
Webflow is a visual web design platform, CMS, and hosting provider for building production websites and prototypes. It is a sub-organization of Gitshock Finance.
501-1000 employees
H1B Sponsorship
Webflow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (4)
2022 (8)
2021 (5)
Funding
Current Stage
Late StageTotal Funding
$334.9MKey Investors
Y Combinator Continuity FundAccel
2022-03-16Series C· $120M
2021-01-13Series B· $140M
2019-08-06Series A· $72M
Leadership Team
Linda Tong
Chief Executive Officer
Priya Kothari
Chief of Staff to the CEO
Recent News
TechAfrica News
2026-01-16
2026-01-09
Company data provided by crunchbase