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Headlands Research · 5 hours ago

Clinical Research Operations Director

Plymouth, MA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Headlands Research is dedicated to enhancing clinical trial delivery within communities, operating over 20 sites across the US and Canada. They are seeking a bold, hands-on Site Director to transform a clinical research site into a high-performing, patient-centered operation, focusing on leadership, operational excellence, and financial accountability.

BiotechnologyHealth CareMedical

Responsibilities

Coach, mentor, and develop site staff to reach their highest potential and operate as a cohesive, high-performing team

Establish a culture of ownership, accountability, and continuous improvement

Champion patient experience, retention strategies, and enrollment excellence

Own site-level KPIs, including enrollment targets, financial performance, and quality metrics

Implement and optimize operational systems and workflows to improve efficiency and outcomes

Collaborate with the Business Development team and Sponsors/CROs to ensure the site has a consistent pipeline of awarded studies

Oversee financial performance across trials

Maintain accountability for invoicing accuracy and financial forecasting

Qualification

Clinical trial operationsPeople managementChange managementFinancial acumenOrganizational skillsTech-savvyCritical thinkingCommunication skillsCustomer-focused mindset