Potawatomi Federal Solutions, LLC ยท 21 hours ago
Virtual Desktop Infrastructure Engineer
Liberty, PA
Full-time
Hybrid
Senior Level
$180K/yr - $195K/yr
5+ years expPotawatomi Federal Solutions is a federal government contractor providing essential services to various subsidiaries. The Virtual Desktop Infrastructure Engineer will provide technical expertise and operational support for VDI environments, ensuring reliable and secure virtual desktop services for end users while collaborating with various teams to enhance the overall experience.
AccountingConsultingHuman Resources
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Deploy VMware/VDI infrastructure including engineering, planning, testing, coordinating and scheduling
Implement Virtual Desktop Infrastructure (VDI) in an environment with 500+ desktop and VPN users on 3 different networks
Participate in and lead aspects of major network installations and upgrades
Interface with vendors to ensure resolution during network outages or periods of reduced performance
Develop and implement testing strategies and document results
Respond to escalated requests for technical assistance
Provide advice and training to Tier 2 desktop support, Help Desk, and end-users
Respond to Remedy incident and change request tickets to implement standard level changes and troubleshoots/ resolve incidents/problems
Maintain current knowledge of relevant hardware and software applications as assigned
Participate in special projects as required
Develop/Document Techniques, Tactics & Procedures (TTPs) and Disaster Recovery plans
Develop and maintain a VDI Knowledge database on SharePoint
Interface with industry and other Government agencies to develop best practices in VDI implementations and deployments
Qualification
Required
This position requires an Active TS/SCI Clearance
A bachelor's degree in IT, Computer Science or Cybersecurity related field
VMware Horizon 8.x Professional
VMware Certified Professional - Desktop Management 2023
Minimum 5 years of VDI implementation and administration experience
Expertise in designing, configuring, and supporting enterprise virtualization technologies for desktop and VPN
Knowledge on Virtual Desktop Infrastructure technologies such as VMware Horizon, VMware vSphere, and related virtualization components
Windows desktop operating systems, user profile management, and application delivery in virtual environments
Networking fundamentals include TCP/IP, DNS, DHCP, and load balancing as they relate to VDI operations
Cybersecurity requirements, IA policies, and secure configuration practices for virtualized systems
Configuring, deploying, and troubleshooting VDI environments, including virtual desktops, application pools, and connection servers
Monitoring system performance, analyzing logs, and identifying root causes of VDI-related issues
Managing updates, patches, and lifecycle maintenance for VDI images and virtual machines
Documenting system changes, configurations, and standard operating procedures
Work collaboratively with system, network, and cybersecurity teams to support end-to-end VDI operations
Provide timely technical support, resolve escalated user issues, and ensure consistent end-user experience
Plan and implement enhancements, capacity upgrades, and optimization efforts within the VDI environment
Communicate technical information clearly to both technical and non-technical stakeholders
Benefits
Medical and prescription drug plans
Dental coverage
Group life insurance
Options for supplemental life insurance to provide additional protection
Short-term and long-term disability insurance
Flexible spending accounts
Employee assistance programs
Identity theft protection
Competitive 401(k) retirement savings plan with company contributions
Company
Potawatomi Federal Solutions, LLC
501-1000 employees
Funding
Current Stage
Late StageRecent News
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