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SCAN · 10 hours ago

Sr. Manager, STAR Quality Programs

United States

Full-time

Remote

Senior Level

$125K/yr - $181K/yr

5+ years exp

SCAN is a nonprofit health organization dedicated to improving care for older adults. The Sr. Manager of STAR Quality Programs is responsible for managing and overseeing quality and clinical programs, ensuring compliance with regulations, and collaborating with various departments to enhance patient outcomes and STAR ratings.

Elder CareHealth CareHome Health CareMedical

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Manage, Develop, and Oversee Quality and Clinical Programs: Lead the planning, implementation, and continuous improvement of quality and clinical programs aligned with organizational and department STAR initiatives. Ensure that all programs meet regulatory and accreditation standards, and are designed to enhance patient care and satisfaction

Identify and Manage Quality Program Risks: Conduct regular risk assessments to identify potential issues and vulnerabilities in quality programs. Develop and implement risk mitigation strategies to address identified risks and ensure program integrity and effectiveness

Collaborate with Internal Departments: Work closely with care management, customer service, outreach, product, sales, marketing, and other relevant departments to develop and implement best practice STAR initiatives. Facilitate cross-departmental communication and collaboration to ensure alignment and synergy in achieving quality and clinical goals

Monitor and Report on Program Performance: Regularly monitor and analyze program performance metrics to assess the effectiveness of quality and clinical initiatives. Prepare and present detailed reports to workgroups and committees, providing insights, interventions, and the impact of quality programs. Use data-driven insights to inform continuous improvement efforts and drive performance enhancements

Compliance and Regulatory Adherence: Ensure all quality and clinical programs comply with federal, state, and local regulations and accreditation standards. Stay informed about industry trends and best practices in quality and clinical management

Continuous Improvement: Foster a culture of continuous improvement within the quality and clinical teams. Encourage and support the adoption of innovative practices and technologies to enhance program effectiveness

Stakeholder Engagement: Engage with external stakeholders, such as regulatory bodies, healthcare providers, and community organizations, to build partnerships and enhance program impact

Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.)

Actively support the achievement of SCAN’s Vision and Goals

Other duties as assigned

Qualification

Quality Program ManagementRisk AssessmentData AnalysisHealthcare Regulations KnowledgeLeadership SkillsProblem SolvingStrategic MindsetProject ManagementEffective CommunicationInterpersonal Skills

Required

Bachelor's Degree required

5 years of related experience

3-4 years of leadership experience

Strong leadership and project management skills

Excellent analytical and problem-solving abilities

Effective communication and interpersonal skills

Proficiency in data analysis and reporting tools

Ability to collaborate and build relationships with diverse stakeholders

Knowledge of healthcare regulations and accreditation standards

Preferred

Graduate Or Advanced Degree Or Equivalent Experience Preferred

MBA, RN or Pharm D. preferred

Experience in managing and improving quality metrics, particularly in the context of STAR ratings, is highly desirable

Leadership - Skilled to develops others

Problem Solving - Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances

Strategic Mindset - Formulates strategy and maps steps to achieve strategic goals

Benefits

An annual employee bonus program

Robust Wellness Program

Generous paid-time-off (PTO)

Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday

Excellent 401(k) Retirement Saving Plan with employer match and contribution

Robust employee recognition program

Tuition reimbursement

Company

SCAN

About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years.

Founded in 1977

Long Beach, California, USA

1001-5000 employees

https://www.thescangroup.org/

H1B Sponsorship

SCAN has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (3)

2023 (6)

2022 (6)

2021 (5)

2020 (6)