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Heritage Golf Group · 9 hours ago

Lifestyle Coordinator

Boca Raton, FL

Full-time

Onsite

New Grad, Entry Level

Heritage Golf Group is dedicated to providing an exceptional member experience at the Club at Boca Pointe. The Lifestyle Coordinator is responsible for enhancing membership engagement through lifestyle programming, managing daily front desk operations, and ensuring high-quality member interactions.

Sports

Hiring Manager

Katherine Sweeney, SHRM-CP, MBA

Responsibilities

Assist with the development, coordination, and execution of a curated calendar of lifestyle and member events designed to engage and connect the membership

Support membership programming and experiences tailored to various membership categories

Attend membership and lifestyle events to ensure quality service and capture content for club communications and social media

Gather post-event feedback from members to continuously improve programming and overall member experience

Maintain attendance lists, RSVPs, and follow-up communications for events and programs

Assist with membership orientations and serve as a knowledgeable resource for members

Support day-to-day administration of the club calendar, website updates, email communications, push notifications, and in-club marketing materials

Help implement a consistent and professional communication plan while upholding club brand standards

Respond to member inquiries, comments, and feedback in a courteous, timely, and professional manner

Provide ideas and suggestions to enhance member communications and engagement efforts

Serve as a welcoming first point of contact at the front desk for members, guests, vendors, and visitors

Answer phones, direct calls, and respond to general inquiries efficiently and professionally

Assist with daily administrative tasks related to membership, events, and club operations

Coordinate with internal departments to ensure smooth communication regarding events, schedules, and member needs

Attend departmental meetings as needed to share updates on upcoming events and initiatives

Maintain high standards of professionalism, organization, and member service at all times

Effectively multitask and adapt to changing priorities in a fast-paced environment

Perform other duties as assigned by the General Manager or Lifestyle Director

Qualification

Customer service skillsEvent planningMicrosoft OfficeWritten communicationDatabase systemsCanvaHospitality experienceInterpersonal skillsOrganizational skills