BodySpec® · 4 days ago
Junior Support Engineer
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$62K/yr - $62K/yr
0+ years expBodySpec is transforming how people understand and improve their health through accessible DEXA scanning. As a Junior Support Engineer, you'll troubleshoot technical issues, write scripts, and work directly with the engineering team while building skills to transition into a full engineering role.
FitnessHealth CareWellness
Responsibilities
Troubleshoot technical issues across our website, admin systems, and internal tools—primarily via Slack with both internal teams and external stakeholders
Write scripts and queries to diagnose problems, pull data, and automate repetitive fixes
File detailed bug reports for engineering with reproduction steps, logs, and your initial diagnosis
Work directly with our engineering team to understand our tech stack and contribute to solutions
Provide weekend tech and dev support on a rotating schedule managed by the team
Document solutions and build internal knowledge bases so problems get solved faster over time
Grow your technical skills with the goal of transitioning into a full engineering role
Qualification
Required
Based in Austin, TX and able to work in-person at our offices
0–2 years of experience in a technical support, dev support, or engineering-adjacent role (flexible if you can demonstrate the skills)
Strong programming fundamentals—comfortable in at least one language with ability to learn others
Experience with databases and writing queries (SQL or similar)
Excellent written communication—you'll live in Slack and email
Ability to thrive with direct, unfiltered feedback—we'll tell you exactly what you need to improve
Availability for rotating weekend support coverage
Benefits
Health, dental, and vision insurance
401(k)
Paid time off
Sick leave
Company-wide peer bonus program for recognizing excellent teamwork
Employee assistance program
Regular team events (both virtual and in-person)
Direct mentorship from experienced operators who've scaled companies before
Company
BodySpec®
BodySpec provides affordable, convenient, fast, and human-centered medical-grade scans to health-conscious individuals.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$12.61M2024-10-22Series Unknown· $4M
2023-12-13Series Unknown· $8.61M
Leadership Team
Elaine Shi
Co-Founder and Co-CEO
Roy Shi
Co-Chief Executive Officer
Company data provided by crunchbase