Outbound Patient Enrollment Specialist jobs in United States
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Cadence · 3 hours ago

Outbound Patient Enrollment Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $23/hr

Cadence Health is dedicated to delivering proactive care to seniors and is seeking an Outbound Patient Enrollment Specialist to enroll patients referred by partner physicians. This role involves communicating program details and building relationships with patients to ensure high-quality interactions.

Health CareMedical
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Comp. & Benefits

Responsibilities

Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients
Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team
Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding
Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients
Maintain a balance between delivering high-quality patient interactions and achieving productivity targets

Qualification

Healthcare services experienceOutbound calling experienceCRM platform proficiencyCommunication skillsProblem-solving skillsPatient confidentialityBuilding patient relationshipsResults-driven mindsetFast-paced work environment

Required

Experience working in a healthcare services organization with accountability for performance metrics
Prior experience conducting a high volume of outbound calls
Strong communication and problem-solving skills, with the ability to address concerns and guide patients toward informed decisions
Prior experience working in a fast-paced work environment
Ability to maintain the highest degree of patient confidentiality
Comfort using CRM platforms
Excellent verbal and written communication skills
Passion for providing an outstanding patient experience
Skilled in building strong patient relationships and overcoming objections in a phone-based environment
Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback

Benefits

Company culture all about impact, shared growth mindset, empowerment, and integrity
An opportunity to help improve the quality of life of millions of Americans
Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
Competitive salaries and quarterly incentives
Medical, dental, and vision insurance
Competitive PTO
401K and 401K match
National and local discounts powered by TriNet
Onboarding stipend for remote equipment and home office setup
Paid Parental Leave
Charitable Donation Match program

Company

Cadence

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Cadence is the support system for health systems, clinicians and patients, bringing effortless care into people’s homes.
dateFounded in 2020
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.cadence.care/

Funding

Current Stage
Growth Stage
Total Funding
$141M
Key Investors
Coatue
2021-12-14Series B· $100M
2021-08-05Series A· $41M

Leadership Team

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Christopher Altchek
Founder & CEO
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Eric Hauser
CTO
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Recent News

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Company data provided by crunchbase