Cigna Healthcare ยท 14 hours ago
Pharmacy Program Management Sr Analyst - Accredo- Remote
United States
Full-time
Remote
Mid, Senior Level
$54K/yr - $90K/yr
3+ years expCigna Healthcare is a leading health services organization, and they are seeking a Pharmacy Program Management Sr Analyst to join their team. This role involves managing client relationships, serving as a liaison for external partners, and ensuring the overall health and performance of pharmacy programs.
Hospital & Health Care
Responsibilities
Interact with internal and external partners at all levels the majority of your workday
Manage the relationship between your aligned pharmaceutical client(s), their HUBs and their program(s)
Act as a liaison to answer questions related to Accredo Specialty Pharmacy processes, service issues and mitigate any escalations
Understand the nuances of how to position Accredo Specialty Pharmacy externally in a professional and discreet manner (what to say/not to say)
Develop strong relationships, instill trust with partners and incorporate a strategic mindset, anticipating potential needs or concerns
Own responsibility for the overall health and performance of the program, specific products and services, and provide updates to stakeholders
Use various data types, daily, to research, gather, track, analyze, and communicate data efficiently. (i.e. New Referrals, Refills, Cancelations, Discontinuations, Missed Commitments, etc.)
Identify and track trends, perform root-cause analysis and drive process improvement initiatives
Understand and be fluent in key performance metrics for specific specialty drug(s) and assist in expeditiously resolving delays. (i.e. Turn-Around-Time, Conversion Rate, Adherence, etc.)
Create presentations and host meetings with operations leaders, account teams, HUBs and manufacturers to review metrics, program performance, support clinical/nonclinical in-services, and QBRs to showcase the value of this role
Perform work independently, adapt to a dynamic working environment and be an effective change agent
Travel may be required for face to face business reviews
Qualification
Required
High School Diploma or GED required
Proficient computer skills including all Microsoft office applications required
Ability to create excel documents, manipulate and analyze data and present solutions required
Preferred
3+ yrs healthcare or pharmacy related experience preferred
2+ yrs client management preferred
Proven ability to multi-task, prioritize, and support multiple projects while meeting deliverables preferred
Strong forward planning mentality including awareness and anticipation of needs/issues preferred
Exceptional Communication skills, with both internal and external business partners preferred
Flexible and agile, ability to pivot based on market demands preferred
Independent worker with strong problem solving skills preferred
Eager to learn and proactive in expanding end to end knowledge preferred
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
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