Bay Psychiatric Associates · 1 week ago
Outpatient Clinic Administrative Coordinator
Corte Madera, CA
Full-time
Onsite
Mid Level
$27/hr - $29/hr
3+ years expBay Psychiatric Associates is an office-based psychiatric practice that offers alternative therapies for psychiatric disorders. They are seeking an Outpatient Administrative Coordinator to provide essential administrative and coordination support to patients and physicians, ensuring smooth operations and an exceptional experience for all involved.
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Hiring Manager
Charley Hinkson
Responsibilities
Answer and direct incoming calls to appropriate team members and departments, ensuring effective communication with patients and healthcare providers
Respond to new outpatient service inquiries, screen and register patients, and schedule initial consultations for new patients
Maintain and manage provider schedules, ensuring timely patient appointments. Process prescription refills for provider review
Collect and process patient balances, including copays, deductibles, and co-insurance. Prepare necessary financial paperwork for treatments
Regularly update and maintain patient demographics and insurance information in the system
Verify mental health benefits and secure insurance authorizations as necessary, including for treatments and prescriptions
Review voicemails and emails from patients, providers, and insurance representatives. Ensure all required paperwork is completed and entered into the EMR system
Assist the team with administrative tasks, including preparing monthly reports and providing support for Supervisor/Manager as needed
Contribute to team training, share knowledge, and help streamline processes for continuous improvement
Support the Manager with mid-month and end-of-month reports. Perform other duties as assigned to ensure the efficient functioning of the department
Qualification
Required
Minimum of 3 years of clinic or hospital experience
Proven ability to juggle multiple tasks, adjust to changing schedules, and meet deadlines efficiently
Capable of working independently or as part of a team
Detail-oriented and highly organized with strong time-management skills
Demonstrates compassion, professionalism, and confidentiality when interacting with patients
Experience with telecommunication hardware/software and proficient in Outlook, Microsoft Office, and web browsers
Strong written and verbal English communication skills. Excellent interpersonal and organizational abilities
High level of typing accuracy and attention to detail
Able to handle confidential information and maintain professional boundaries
Must maintain a professional attitude and attire at all times
Preferred
2+ years of experience in insurance verification
3+ years working in a medical office
Familiarity with medical office software and systems
Benefits
M-F Schedule no Weekends
10 Paid Holidays/ 15 PTO / 2 Floating Holidays
Medical (Employee + Dependent(s) covered by Employer)
Dental
Vision
Life Insurance (Employer Covered)
LTD (Employer covered)
401k - 100% vested after 90 days
Company
Bay Psychiatric Associates
Bay Psychiatric Associates is a psychiatric group practice that offers outpatient, inpatient, ketamine, and day treatment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Calhoun, CPA, MBA
Chief Financial Officer
Recent News
2025-07-01
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