SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 5 months ago
Administrative / Dispatcher
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is seeking a self-motivated and proactive Administrative / Dispatcher. The role involves providing excellent customer service, coordinating job scheduling, and performing various administrative duties to support the team.
Responsibilities
Provide excellent customer service
Send out emails and written correspondence
Receive general phone calls and greet visitors
Receive and dispatch lead calls and job referrals
Perform detailed and accurate data entry
Coordinate crew and job scheduling
Place and receive product orders
Perform general administration duties
Assist other departments, as needed
Qualification
Required
1+ year(s) of administrative or office-related experience
Customer service experience, quality assurance, and data entry a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Preferred
Minimum of HSD/GED preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
401(k) matching
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase