Virtualite · 1 day ago
WFH Customer Onboarding Consultant
United States
Full-time
Remote
New Grad, Entry LevelVirtualite is a Business Process Outsourcing Services company that partners with organizations to streamline operations. They are currently hiring customer onboarding consultants to guide new customers through a smooth onboarding experience and ensure they feel confident with Virtualite’s solutions.
Consumer Services
Responsibilities
Welcome new customers and guide them through onboarding steps from start to finish
Lead onboarding calls and virtual meetings to confirm needs, expectations, and timelines
Collect key information and ensure documentation is completed accurately
Identify early expansion or upsell opportunities during onboarding
Maintain detailed notes and progress tracking in CRM tools
Qualification
Required
Strong communication skills and a professional, client-first approach
Organized, dependable, and comfortable managing multiple accounts at once
Ability to work independently in a remote environment
Tech-savvy and comfortable using CRM systems and virtual tools
Motivated by goals and committed to delivering an excellent customer experience
Preferred
Experience in onboarding, customer success, or account management is a plus but not required
Benefits
Medical
Dental
Vision
401(k)
Paid time off
Company
Virtualite
51-200 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase