ClearForMe · 11 hours ago
Hardware Warranty Technician | DOE Q or DOD/TS Required
Livermore, CA
Full-time
Onsite
Mid LevelClearForMe is seeking a Hardware Warranty Technician (HWT) responsible for inspecting the quality of computer hardware and providing warranty services to external customers. The role involves diagnosing and resolving technical problems while interacting with customers of varying technology expertise.
BeautyCosmeticsE-Commerce
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Answer user inquiries regarding computer hardware operation to resolve problems
Enter commands and observe system functioning to verify correct operations and detect errors
Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Install and perform warranty repairs to hardware, software, or peripheral equipment, following design or installation specifications
Primary point of contact for interacting with external customers
Provide occasional technical proposal support
Any other duties needed to drive to our Vision, fulfill our Mission, and abide by our Values
Qualification
Required
Active DOE Q or DOD/TS Required
Excellent driving record
Dependable
Experience in customer facing role either remote or face to face
Intelligent, detail-oriented, proactive team player
Highly motivated with the ability to work with minimal instruction and supervision
Ability to prioritize your daily workload, handle multiple tasks simultaneously and possess a sense of urgency when required to meet deadlines
Ability to react to multiple, changing priorities on short notice
Superior computer skills: Windows, Microsoft Office, Outlook, NetSuite
Company
ClearForMe
ClearForMe is a Developer of a database providing information about cosmetics.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.15M2019-06-25Seed· $0.15M
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