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Builders FirstSource · 8 hours ago

Field Services Representative I Sales - Inside Sales

Spartanburg SC Lumber - 259 Acccess Road (29303), 259 Acccess Road, Spartanburg, South Carolina, United States of America

Full-time

Onsite

New Grad, Entry Level

Builders FirstSource is America’s largest supplier of building materials, value-added components, and building services to the professional market. The role involves addressing construction service and product issues at customer sites, ensuring customer complaints are resolved efficiently and cost-effectively.

Building MaterialManufacturingReal Estate

Responsibilities

Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings

Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness

Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence

Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures

Other duties may be assigned

Qualification

Company productsPricingEstimatingBasic math skillsMicrosoft Office SuiteERP program proficiencyValid Driver’s LicenseAttention to detailCommunication skills