Attain Finance · 1 day ago
Bilingual (Spanish) Consumer Loan Specialist
US
Full-time
Onsite
New Grad, Entry Level
$15.25/hr - $21.75/hrAttain Finance, through its brand Heights Finance, is seeking a Bilingual Consumer Loan Specialist to enhance customer experience in the consumer finance sector. The role involves delivering exceptional service, driving sales growth, and supporting customers through the loan process.
CreditFinancial ServicesLending
Responsibilities
Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism
Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell
Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings
Collaborate with customers on past-due accounts, offering solutions and working toward resolution
Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence
Follow all regulatory guidelines and company policies to protect customer information and company assets
Qualification
Required
Bilingual (Spanish)
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction
Sales Mindset: Confidence in promoting products and services that meet customer needs
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges
Adaptability: Willingness to learn new systems and processes in a dynamic environment
Team Player: A collaborative spirit with a desire to contribute to team success
Educational Background: High School diploma or equivalent required
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required—we'll train the right candidate
Preferred
College coursework or degree is a plus
Benefits
Paid Time Off
Medical
Dental
Vision
401(K) program with company match
Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Monthly Bonus Program
Company
Attain Finance
Attain Finance offers consumer credit lending and personal loan services through multiple brands in the U.S. and Canada.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$130MKey Investors
Citizens Bank
2025-09-30Debt Financing· $130M
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-29
2025-10-20
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