Ballston Spa National Bank · 18 hours ago
Vice President, Loan Servicing
Ballston Spa,NY,US
Full-time
Onsite
Senior Level, Lead/Staff
$88K/yr - $157K/yr
10+ years expBallston Spa National Bank is a nationally recognized bank and a capital region Best Place to Work, seeking an experienced individual to lead their Loan Servicing Department. The VP, Loan Servicing will be responsible for overseeing commercial, mortgage, and consumer loan servicing while ensuring compliance with relevant laws and regulations.
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Responsibilities
Management of day-to-day activities of commercial loan servicing, and indirect oversight of retail loan servicing, optimizing operational processes. Work collaboratively with other departments to streamline processes and improve efficiency
Provide effective direct oversight of the servicing of commercial loans, including monitoring loan performance, managing payments, and ensuring accurate documentation
Supervise all aspects of servicing for all loans (portfolio and sold). Monitor key performance indicators to assess team performance and identify areas for improvement
Anticipate volume growth from new delivery channels and product implementation; ensure the success of system implementations and enhancements
Defines roles and responsibilities, motivates and challenges staff, delegates effectively, rewards contributions, manages collaboratively
Qualification
Required
Bachelor's degree in business or related field
A minimum of ten years supervisory experience in Commercial Loan Servicing required
Demonstrated leadership ability required as evidenced by the ability to set a strategic vision for growth, solve problems, plan, organize and direct activities of others
Ability to act as an agent for change
Knowledge of state and federal banking regulations is key in this position
Preferred
A minimum of five years supervisory experience in residential and consumer loan servicing areas preferred
Experience with HorizonXE a plus
Benefits
Medical
Dental
Vision
Company-paid life insurance
Voluntary insurance
401(k) Plan with a Company match
Pension plan
Generous paid time off package
11 paid holidays
Work-life balance
Investing in your professional development
Company
Ballston Spa National Bank
BSNB is proud to provide community banking to the individuals, families and businesses located in Saratoga County.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7M2018-09-19Series Unknown· $7M
Leadership Team
Chris Dowd
CEO
James Dodd, CPA
Chief Financial Officer
Recent News
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2026-01-09
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