Ethos ยท 1 month ago
A/R Collections Specialist
Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. The A/R Collections Specialist role is responsible for managing accounts receivable and ensuring timely payments from clients while maintaining a high level of organization and communication. The ideal candidate will handle portfolio management, dispute resolution, and process improvement to enhance cash collections.
Cyber SecurityInformation TechnologySecurity
Responsibilities
Manage an assigned A/R aging portfolio; prioritize outreach, document customer contacts, and drive resolution on past-due balances
Coordinate resolution of short-pays, pricing discrepancies, and missing documentation with Billing, Operations, and Sales
Recommend credit holds/releases, payment plans, and terms adjustments in line with company policy; escalate high-risk items promptly
Research and clear deductions, chargebacks, and short-pays; prepare documentation for approvals or write-offs
Maintain and distribute A/R aging schedules, collection notes, unapplied cash reports, and DSO/CEI dashboards
Use Excel (lookups, pivots) and Power BI to analyze trends, identify root causes, and address client-specific issues
Keep customer master data up-to-date (contacts, remit info, terms, portals)
Follow and enhance SOPs and internal controls for cash collections, invoice corrections, and write-offs
Assist with cash cut-off, unapplied review, reconciliations, and provide documentation for external audits
Qualification
Required
High school diploma is required
3+ years of experience in collections, customer service, sales, or finance required
Ability to multitask, prioritize, and problem-solve
Proficiency in Excel and Microsoft Office Suite
Strong organizational skills and attention to detail
Preferred
Associate's or Bachelor's degree preferred
Industry experience preferred
Company
Ethos
Ethos Risk Services is a technology-backed, full-service claims management company.
H1B Sponsorship
Ethos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (8)
2022 (27)
2021 (17)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Private Equity
Recent News
2025-11-04
Columbia West
2025-10-11
2022-01-12
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