XOi · 7 hours ago
Enterprise Sales Engineer
United States
Full-time
Remote
Mid, Senior Level
4+ years expXOi is a company focused on turning asset data into uptime by providing a data intelligence layer for critical equipment management. The Enterprise Sales Engineer will demonstrate the value of XOi’s products and services, acting as a trusted advisor to prospects and clients while driving pre-sales efforts and collaborating with the Enterprise Sales team.
Artificial Intelligence (AI)Enterprise SoftwareKnowledge ManagementSaaSVideo ConferencingVirtual Workforce
Responsibilities
Leverage a deep, ongoing understanding of our product offering, industry trends, best in class processes, and competitor capabilities (real or perceived) to operate as a trusted advisor for prospects, customers and internal stakeholders in addressing business, feature/ capability, and technical questions
Collaborate with Enterprise Sales team, effectively building relationships with prospects and customers, leading meetings and discovery sessions to uncover our their unique business challenges
Will be our Subject Matter Expert (SME), technical advisor and product advocate across our products and services in support of sales efforts, including facilitating all technical evaluations and demos
Collaborate with prospects/clients and Product and Engineering to assess integration needs and configurations
Work closely with the Sales team to ensure timely feedback of sold accounts for ongoing management and retention
Oversee Proof of Concept and evaluation support for enterprise accounts during pre-sales cycles and guide to successful customer conversion
Establish appropriate support expectations and be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
Establish and nurture strong relationships throughout the sales cycle
Maintain sales demonstration database necessary
Consistent use of CRM (Salesforce) to record sales activity and customer information
Assist with in-house post-sale handoffs between Sales and Customer Success
Qualification
Required
4+ years of customer facing Enterprise SaaS experience as a Sales Engineer or doing Pre-Sales Solutions consulting
Experience in or prior experience in Field Service, HVAC/R, or related Technical Trades
Exceptional relationship building skills and strong business acumen with the ability to interact with all levels including the C-Suite
Methodical approach to customer discovery to understand complex problems and business challenges and effectively asking probing questions to uncover true business value
Experience working collaboratively with Sales, Marketing, Product, and Customer Success to successfully identify and close well constructed, ROI focused deals
Ability to translate complex technological concepts into accurate and easy to understand language
Familiarity with, and desire to continue learn about, API architecture and data integration to support partner and channel integrations
Comprehensive knowledge of computers, tablets, and various mobile devices (iOS and Android)
Strong verbal, written, and interpersonal communication skills required
Ability to quickly learn and adapt in a fast-paced, team-based environment
Travel: up to 40%
Preferred
Is a creative problem solver and an active listener
Thrives in and takes initiative in a fast-paced, mature start-up environment, remaining at ease and calm with frequent pivots in priorities
Is a self-starter with a competitive spirit and passion to excel
Possesses excellent analytical and organization skills, the ability to meet deadlines, a sense of urgency, and attention to detail while seeing the big picture
Has a passion for mentoring and encourages team growth by sharing your knowledge, skills, best practices, etc
Values winning and losing together as a collective team with a focus on serving our customers
Brings an 'owner' mentality and is a natural leader who can bring together cross-functional stakeholders to reach a consensus
Benefits
XOi offers a comprehensive benefits package that includes medical, dental, and health, with eligibility the 1st of the next month following your date of hire
XOi offers a 401(k), with eligibility at 90 days
XOi offers Discretionary Time Off
All new employees receive a one time $500 New Hire Stipend to support any updates needed for your home office space
All employees receive a $50/monthly stipend to be used for personal wellness and $50/ monthly stipend towards internet expenses
Company
XOi
As the data intelligence solution built for anyone who designs, maintains, or depends on critical equipment, we turn asset data into uptime — empowering every stakeholder with the visibility and foresight to move from reactive work to proactive planning and predictive maintenance.
51-200 employees
H1B Sponsorship
XOi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$247.4MKey Investors
Kohlberg Kravis RobertsPeakSpan CapitalVocap Partners
2025-02-04Private Equity· $230M
2019-08-07Series C· $11M
2017-12-08Series B· $4.5M
Leadership Team
Aaron Salow
Founder/CEO
Recent News
2025-09-12
2025-03-04
2025-02-08
Company data provided by crunchbase