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Numotion · 14 hours ago

Seating Technician

Fort Wayne, IN

Full-time

Onsite

Entry Level

1+ years exp

Numotion is North America’s largest provider of mobility products and services, dedicated to improving the lives of people with disabilities. The Seating Technician is responsible for completing Complex Rehab Technology equipment assemblies and deliveries, ensuring client satisfaction by meeting functional goals and supporting the Assistive Technology Professional.

Customer ServiceMedical

Responsibilities

Supports the Assistive Technology Professional (ATP) as needed

Completes assembly of equipment as needed and as directed

Delivers and fits equipment assuring customer’s functional goals established by clinical team are met with minimal oversight

Assesses and troubleshoots product issues, seeks ATP guidance for solution and support

Maintains a clean, organized, and safe work environment in the shop/warehouse

Maintains delivery vehicle(s) in clean and safe operating condition

Assists in maintaining relationships with current business accounts

Assures documentation is accurately completed per Numotion policy

Complies with all applicable standard safety procedures and regulations

Attends company in-services training sessions as required

Collaborates with the ATP and customer for direction and implementation of solution

Seeks solutions from ATP any issue or concern raised by customer at delivery/fitting

Remains focused on assignments through their completion in a timely manner

Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management

Performs other related duties as assigned

Qualification

Mechanical experienceElectrical experienceCustomer serviceCommunication skillsListening skillsCRT product knowledgeProblem solvingOrganization skillsDecision making