VISEO IBERIA · 1 hour ago
PROJECT MANAGER
Trenton, NJ
Full-time
Onsite
Mid Level
3+ years expVISEO IBERIA is a global digital and business consulting company that assists its clients with their transformation journeys using advanced technology and industry expertise. They are seeking a full-time Project Manager to provide logistics analyses and project implementation for luxury brand ecommerce platforms, focusing on optimizing logistics processes and improving customer satisfaction.
Management Consulting
Responsibilities
Provide logistics analyses and project implementation for luxury brand ecommerce platforms through re-platforming projects through client on-site assignments
Design and implement logistics best practices and develop complex omnichannel logistics capabilities for and between retail stores and e-commerce sites
Monitor warehouse daily logistics to ensure that high volume order & return flows are properly synchronized through all operational systems
Monitor orders managements logistics for failures in interfacing at warehouse level, cancellations, payments and returns issues due to IT issues
Direct, troubleshoot and optimize all logistics and operational aspects of the customer return and exchange process, including the logistics channel regarding the return of counterfeit items
Design and implement daily logistics quick checks at workstations
Closely monitor all logistics related client issues presented by customer service; advise Sr. Management on solutions to logistics related client issues
Optimize intercompany rebalancing orders between different network locations
Lead collaborative logistics related problem-solving efforts to improve quality of customer service and eliminate inefficient logistics processes
Monitor and reconcile Stock discrepancy management
Design and implement improved chargeback management protocols for high volume systems
Collaborate with operations teams and cross-functional to identify opportunities for logistics process improvement and improved customer satisfaction via logistics channels
Qualification
Required
Master's degree in Engineering Management with a focus in Supply Chain and Logistics
3 years' experience that must have project management, operations and process improvement for supply chain and logistics
Strong project management skills including project planning, risk management, budgeting and the use of project management systems
Complete understanding of Project Management frameworks such as Waterfall and Agile Scrum
Benefits
Competitive salary
Medical insurance.
Short-term / Long term disability insurance.
Generous vacation policy
Company
VISEO IBERIA
VISEO is a global digital and business consulting company that assists its clients with their transformation journeys using advanced technology and industry expertise.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase