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International Baccalaureate · 16 hours ago

Product Management Senior Specialist

District of Columbia, United States

Full-time

Hybrid

Mid, Senior Level

$83K/yr - $118K/yr

The International Baccalaureate (IB) is a global organization providing educational services to over 5,700 schools across 160 countries. As a Product Management Senior Specialist, you will play a pivotal role in shaping the future of IB’s digital product ecosystem, focusing on Salesforce and CRM products to support schools worldwide.

EducationNon Profit

H1B Sponsor Likely

Responsibilities

Champion user needs and business goals by partnering with cross-functional stakeholders across the organization—aligning around shared priorities and delivering impactful outcomes

Gather and synthesize insights from user feedback, research, market trends, technology capabilities, and internal expertise to inform product direction and innovation

Define and drive product strategy and roadmaps for your portfolio—making smart trade-offs, setting clear priorities, and maximizing both product performance and return on investment

Translate vision into action by developing clear, actionable product requirements and communicating them effectively across teams and leadership levels

Collaborate closely with Engineering and UX Design to build and launch solutions that are technically sound, beautifully designed, and deeply valuable to users

Embed a customer-centric mindset by driving early and continuous feedback loops, grounding decisions in data, and designing for end-to-end journeys that truly serve our global users

Continuously monitor the education and edtech landscape, staying ahead of competitor moves, emerging technologies, and shifting user expectations to keep our products relevant and future-ready

Mentor, coach, and inspire fellow product managers, helping to grow a high-performing product culture that values curiosity, experimentation, and impact

Qualification

Product ManagementSalesforceAgile DeliveryAppExchange SolutionsUX Design PrinciplesData AnalysisEducational Technology KnowledgeCollaborationCommunication SkillsMentoring

Required

proven experience in product management in B2B or B2B2C environments where stakeholder complexity and scale are key considerations

hands-on expertise of using Salesforce to manage customer interactions, track sales leads, and maintain customer databases

considerable experience with AppExchange solutions and custom development using Salesforce's APIs, Lightning platform, and integrations

fluent in agile, iterative delivery, with the flexibility to adapt process to context

thrive in collaborative, cross-functional teams, and have a track record of working seamlessly with software engineers, UX designers, and business leaders to ship high-impact products

Proficiency in Salesforce's core products (e.g., Sales Cloud, Service Cloud, Marketing Cloud)

data-informed and insight-driven—comfortable analysing usage data, interpreting research, and applying market signals to shape your roadmap and measure success

care deeply about user experience and are grounded in UX design principles that put the needs of educators and learners first

lead with curiosity, humility, and integrity—fostering a culture where questions are welcomed, learning is constant, and people feel safe to speak up and take risks

believe the best teams are built on psychological safety, trust, and inclusion, and actively contribute to environments where people feel valued, heard, and empowered to do their best work

a generous collaborator and mentor, sharing knowledge, uplifting others, and helping to grow a strong product culture grounded in purpose and shared success

Excellent verbal and written communication skills in English language

Preferred

Salesforce certifications, such as Salesforce Certified Administrator, App Builder or Consultant, are an advantage but not essential

Knowledge of trends, technologies and emerging innovations in educational technology is a distinct advantage

Benefits

Medical, Dental and Vision Coverage

Voluntary Benefits, Pet Insurance, FSA, etc.

Annual Leave, plus 14 Public holidays

Retirement 401k Plan, 10% contribution

Paid Parental Leave

Life assurance 4x annual salary

Employee Assistance Program

Excellent continuous professional development

Health and wellness schemes

Flexible work arrangements

Additional IB sponsored perks

Company

International Baccalaureate

Glassdoor3.3

The International Baccalaureate is a non-profit educational foundation.

Founded in 1968

Geneva, Geneve, CHE

501-1000 employees

http://www.ibo.org/

H1B Sponsorship

International Baccalaureate has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2022 (3)

2021 (2)

2020 (2)