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Emprise Bank · 22 hours ago

Computer Operations Specialist

Wichita, Kansas, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

Emprise Bank is focused on empowering people to thrive and providing extraordinary customer experiences. They are seeking a Computer Operations Specialist to ensure that their computer systems are effective and efficient at all times.

BankingFinanceFinancial Services

No H1B

Responsibilities

Identify and correct file and system errors

Develop and maintain jobs within automated file-movement software

Perform data processing operations according to a business production schedule

Perform backup procedures to reduce the risk of data loss

Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems

Maintain and manage processing logs and run procedure manuals

Troubleshoot problems for users

Notify Programmers, Systems and Business Analysts personnel of system malfunctions

Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler

Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors)

Manually submit batch processing jobs

Run application performance management scans

Process phone requests

Provide support during business continuity exercises

Responsible for all system and network availability

Other duties as assigned within the scope and responsibility of the job

Qualification

Technical problem resolutionData processing operationsMainframe systemsPythonJavaSQLCustomer serviceAnalytical thinkingContinuous developmentWritten communicationAttention to detailConfidentiality

Required

Exemplary customer service experience

Critical and analytical thinking skills

Confident and articulate written and verbal communications skills

Initiative and strong work ethic

Technical problem resolution skills

Strong attention to detail

The ability to treat highly confidential information with utmost urgency

An understanding of and commitment to our values

Attitude and aptitude to engage in continuous development

College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements

2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required

Familiarity with programming languages Python, Java or SQL