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Business Impact NW · 10 hours ago

Pacific Northwest Administrative Operations Coordinator

Tukwila, WA

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $67K/yr

1+ years exp

Business Impact NW is one of the leading non-profit community development financial and business assistance organizations in the Pacific Northwest. They are currently hiring an Administrative Operations Coordinator to provide administrative support across multiple departments, helping the organization meet increased demands for its services.

ConsultingFinancial ServicesManagement ConsultingTraining

Responsibilities

Attend regular weekly and monthly meetings with Administrative, Operations, External Affairs, and TA Programs staff

Support Administrative Operations Manager with administrative tasks for programs and projects, including, but not limited to the Vendor Ready Program, Business Expert Sessions, and Nexus data uploads

Provide administrative support for annual events as well as tabling and networking event requests and scheduling staff

Maintain the BINW website’s Events Calendar, On-Demand Library, and Resources Page

Provide administrative support for all standard operating procedures including formatting, maintaining, and filing. Document standard operating procedures for various administrative tasks

Responsible for processing and sending Bulk Email requests

Support multiple departments across the organization

Provide back-up administrative office, phone, email, and Outlook calendar support, as needed

Order printed materials including class curriculum materials, collateral, and business cards

Responsible for distributing quarterly surveys

Quickly learn new technologies as determined by management – support implementation org-wide and help train other staff as needed

Work closely with External Affairs VP and TA Programs VPs, Directors and PMs to ensure administrative needs are met

Support scheduling, data entry, coordination, and technical support of the training and webinars offered by Business Impact NW

Perform other duties as assigned

Qualification

Customer ServiceTechnology ProficiencyOrganizational SkillsDependabilityCommunication SkillsDiversity AwarenessLearning AgilityTeam PlayerAdaptabilityProblem SolvingAttention to DetailPositive AttitudeInitiative

Required

BA, A.A. or 1-year Equivalent Professional Experience

1-3 years of experience in this or related field

Customer Service

Dependability

Communications

Use of Technology

Must be located in one of the states we serve, Washington, Oregon, Alaska or Idaho

Preferred

System thinkers who can prioritize and manage details across multiple projects and deadlines

Enjoyment of working with diverse work styles and staff

Capable and comfortable with learning new technology platforms to an expert level

Comfort and confidence with teaching technology and processes in a way that is approachable, knowledgeable, and friendly for staff at all levels of savviness

Keen eye for seeing what needs done, and initiative to do it

Willingness to learn new systems

Strong organizational skills: must demonstrate a proven system you have used with success

Customer service-focused attitude with effective communication skills

Knowledge of computers and software applications including Outlook, Excel, Word, calendars, PowerPoint, password managers, admin portals, and databases. Strong Word, Excel, and Outlook skills

Ability to cultivate a positive workplace culture through noticing needs and celebrating staff

Willingness to roll up sleeves, do the work, solve problems, and have fun

Benefits

100% paid employee medical, dental and vision plans

Paid holidays, including all federal holidays and the week between Christmas and New Years

Paid vacation time off

Paid sick days

401k retirement account with employer matching

Professional development allowance

Commuter benefits

Adoption assistance

Health Savings Account

Voluntary supplemental medical benefits: Disability, Life, and Personal Accident insurance

Flex time

A great and diverse workplace culture

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Company

Business Impact NW

Business Impact NW provides coaching, classes, and capital to meet the needs of low/moderate-income business owners and underserved areas in Washington and Oregon; particularly, serving women, persons of color, veteran, immigrant, and LGBTQ+ owned businesses in order to create positive economic impact within these communities.

Founded in 1997

Seattle, Washington, USA

11-50 employees