EKK Eagle America, Inc. ยท 9 hours ago
Inside Sales Coordinator
EKK Eagle America, Inc. is seeking an Inside Sales Coordinator to manage internal sales activities for assigned customer groups. The role involves handling inquiries, coordinating customer setups, and supporting the overall sales pipeline while collaborating closely with various teams to ensure customer satisfaction.
IndustrialManufacturingSemiconductor
Responsibilities
Respond to customer quote inquiries via email or portals (e.g., SCV/Ariba)
Coordinate account management with Account Managers and Sales Support Specialists
Manage CRM inquiries (prototype samples, quotes, test requests, tooling)
Track and improve data accuracy and sales process efficiency
Submit requests for costing and trial part builds; organize factory quotes
Communicate customer-specific requirements to relevant stakeholders
Collaborate with Sales and Operations to ensure timely delivery of requested information
Generate and distribute sales reports for management
Provide item master data, pricing, and cost information for QuickBooks input
Support assigned account team in daily operations
Verify contracts with internal stakeholders
Facilitate resolution of customer issues between EKK plants or vendors
Assist with promotional materials and coordinate with Product Management and Marketing
Qualification
Required
Strong customer service, marketing, and sales account management experience
Excellent verbal and written communication skills
Exceptional organizational skills and attention to detail; ability to multi-task
Positive, dependable, and adaptable attitude
Proficiency in Microsoft Office Suite; CRM experience preferred
Ability to build strong internal and external partnerships
Self-starter with quick learning ability and problem-solving skills
Customer-centric approach with innovative thinking and willingness to take informed risks
Bachelor's degree and a valid driver's license
Preferred
CRM experience preferred