Roche Bros. Supermarkets · 16 hours ago
Grocery Manager
Needham Roche Bros.
Full-time
Onsite
Mid Level
$24.30/hr - $31.60/hrRoche Bros. Supermarkets is a grocery store chain seeking a Grocery Manager to lead and optimize the grocery department. The role involves planning, organizing, and coordinating resources to ensure high-quality merchandise and excellent customer service while maximizing sales and profits.
CateringFood and BeverageRecipes
No H1B
Responsibilities
Provide an open door atmosphere conducive to high associate morale and excellent customer service
Commit to the 'Golden Rule' and work with other associated to build a strong grocery team
Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner
Ensure the department achieves the standards of performance as outlined in the work and merchandising plan
Possess good communication skills, ability to conduct and facilitate department meetings, delegate and use initiative, ingenuity, and good judgment to act on opportunities or solve problems
Ensure all new department associates receive proper review and training of job descriptions, goals, and objectives
Ensure fair and consistent treatment in administering discipline to promote high associate morale
Responsible for inventory, security, and expense control of the department
Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.)
Resolve customer complaints to the full satisfaction of the customer
Ensure the department is merchandised in accordance with the needs of the community
Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures
Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale
Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out)
Effectively control proper storage limiting shrink and damaged goods
Achieve and maintain department’s merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.)
Plan work schedules and breaks; achieve payroll consistently by scheduling within budget
Ensure all wage and hour policies and regulations are adhered to, help maintain accurate records, and respond timely to all location mail, reports, and records
Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection
Help to minimize all department expenses without compromising department conditions or customer service level
Conduct weekly sales meetings with associates to establish merchandising, sales, and profit objectives
Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately
Practice the 'Cleaner’s Creed' and proper sanitation procedures
Make sure that all shelves are clean and restocked and displays are blocked and straightened
Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management
Exercise proper safety practices when lifting or moving product or using equipment
Verify price checks for customers as needed
Ensure all product labels, signs and prices are aligned with product
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement
Clean walls, fans and drains in grocery coolers, display cases and work area
Other duties assigned by management
Qualification
Required
Must be 18 years of age with High School diploma or equivalent
Successful experience in the grocery operation (i.e., merchandising, ordering, inventorying, and pricing)
Complete training in the grocery operation
Ability to display initiative, work with limited supervision, prioritize work load, and have a sense of urgency
Must be Servsafe certified
Must be able to read, write, speak, and understand English, with the ability to follow instructions
Ability to work a scheduled based on the business needs of the store location
Authorized to work within the U.S
Company
Roche Bros. Supermarkets
At Roche Bros., having you as a happy shopper is our highest ambition! We believe in quality products and a great experience.
Founded in 1952
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Sullivan
Chief Financial Officer
Recent News
2025-08-13
BostonGlobe.com
2024-11-02
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