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Mel Trotter Ministries · 4 days ago

Workforce Development Administrative Assistant

Grand Rapids, MI

Part-time

Onsite

New Grad, Entry Level

$15/hr - $16/hr

Mel Trotter Ministries is dedicated to supporting individuals in their workforce development journey. The Workforce Development Administrative Assistant plays a crucial role in organizing classes, assisting participants, and collaborating with various teams to enhance ministry and revenue opportunities.

Homeless ShelterNon Profit

Diversity & Inclusion

Responsibilities

Organize and schedule Momentum classes for current and future cohorts

Welcome and assist guest presenters and participants for Momentum class

Work with WFD team on alternative transportation options for Momentum participants to class and employment (currently MTM van, other options are public transport, Wheels to Work, etc. as primary resources)

Work with the WFD, Advancement, and Faith teams to market and build out ministry and revenue generation (space rental) opportunities at the Hope Center

Occasionally assist WFD Coordinator and Job Coach for employment 1-on-1s, case notes, guest handoffs to tracks programs, and meeting new employment partners

Attend meetings and work towards WFD/employment goals and grant objectives (Meijer Foundation, etc.)

Qualification

Organizational skillsTime-management skillsVerbal communicationWritten communicationMicrosoft OfficeGoogle WorkspaceAttention to detailEmpathyTeam collaborationProblem-solving

Required

Strong organizational, scheduling, and time-management skills with the ability to manage multiple tasks, classes, and stakeholders simultaneously

Clear, professional verbal and written communication skills, with a welcoming and service-oriented demeanor

Ability to work effectively under the direction of the Workforce Development Coordinator and collaboratively with Job Coaches, Advancement, Faith, and external partners

Demonstrated attention to detail for documentation, case notes, scheduling, and follow-up

Comfort interacting with diverse populations, including individuals overcoming barriers to employment

Basic proficiency with Microsoft Office / Google Workspace (email, calendars, documents, spreadsheets) and willingness to learn internal systems

Ability to maintain confidentiality, professionalism, and appropriate boundaries when supporting participants

Reliable transportation and flexibility to support classes, meetings, and occasional off-site activities

Preferred