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Argosy Casino Alton · 1 day ago

Slot Attendant

Alton, IL

Part-time

Onsite

New Grad, Entry Level

Argosy Casino Alton is part of PENN Entertainment, a leading provider of integrated entertainment and casino gaming experiences. They are seeking a Slot Attendant to provide excellent customer service to slot players, handle jackpot requests, and perform routine maintenance on slot machines.

Gambling & Casinos

Responsibilities

Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with

Complies with company policies, all state and federal regulations, and internal controls as it relates to this position

Resets machines and repairs minor malfunctions

Performs routine procedures with slot machine printers, bill validators, adding/removing paper, and performing minor repairs

Handles jackpot requests

Provides customer service to slot players (e.g., handles complaints and answers questions)

Promotes Slot Player club cards and duties include getting new card sign-ups and authorizing/retrieving comps for players

Cleans area around machines when time allows

Performs all other related and compatible duties as assigned

Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service

Qualification

Customer serviceCommunication skillsTeam playerAttention to detailFlexibility

Required

High School Diploma or equivalent

Must be a minimum of 21 years of age

Excellent written/verbal communication skills

Excellent customer service skills

Dedicated team player

Able to handle multiple tasks; flexible and positive when adjusting to change

Attention to detail and follow-through

Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces