Desktop Support II jobs in United States
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Pacer Staffing ยท 15 hours ago

Desktop Support II

Pacer Staffing is seeking a Desktop Support II to provide Level 2 deskside support for end users. The role involves troubleshooting and resolving hardware, software, and connectivity issues while supporting and maintaining Windows and Mac systems.

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H1B Sponsor Likelynote

Responsibilities

Provide Level 2 deskside support for end users
Troubleshoot and resolve hardware, software, and connectivity issues
Support and maintain Windows (70%) and Mac (30%) systems
Deliver white-glove service with a high customer-satisfaction focus
Document tickets, resolutions, and escalate issues when required

Qualification

Windows supportMac supportTroubleshootingCustomer serviceDocumentation

Required

Provide Level 2 deskside support for end users
Troubleshoot and resolve hardware, software, and connectivity issues
Support and maintain Windows (70%) and Mac (30%) systems
Deliver white-glove service with a high customer-satisfaction focus
Document tickets, resolutions, and escalate issues when required

Company

Pacer Staffing

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Pacer is minority women owned global IT and professional Services and staffing firm serving Fortune 1000 clients with customized and scalable workforce solutions.

H1B Sponsorship

Pacer Staffing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-12-02Debt Financing

Leadership Team

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Bruce Hay
Senior Vice President, Client Partnerships and Business Development
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