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Farmer Brothers · 1 day ago

Field Service and Delivery Sales Representative, Coffee Systems

Lee, MO

Full-time

Onsite

New Grad, Entry Level

Farmer Brothers is a company focused on providing quality coffee systems and services. They are seeking a Field Service and Delivery Sales Representative to ensure customer satisfaction through effective delivery and service of beverage products while maintaining equipment functionality.

Food and BeverageFood Processing

Responsibilities

Cover routes for relief: deliver, replenish, and rotate all beverage station products

Sell and deliver coffee, tea, and related items to assigned accounts

Guarantee every customer on the daily schedule receives required delivery and service

Execute at least one daily CQC (Cup Quality Check); maintain equipment cleanliness and function

Identify and close distribution gaps; enable seasonal/LTO promotions and pricing actions

Own daily paperwork: invoices, inventory counts, and collections while on route

Raise customer issues to the ASM (Area Sales Manager) quickly and ensure satisfaction

Report inefficiencies, dissatisfaction, or opportunities discovered during route relief

Assist with inventory cycle counts, warehouse tasks, and customer initiatives as assigned

Learn and perform basic equipment adjustments and minor fixes

Follow The Farmer Brothers Way to Sell and make additional sales calls when time permits

Support warehouse operations, accounts receivable collections, and customer service as needed

Qualification

Mechanical aptitudeRoute delivery experienceCustomer service backgroundFoodservice experienceProactive problem-solvingCommunicationActive listeningSelf-starter