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Natco Home Group · 23 hours ago

Administrative Assistant (Part-Time)

West Warwick, RI

Part-time

Onsite

Entry Level

$19/hr - $22/hr

1+ years exp

Natco Home Group is a fourth-generation family-run business and one of the largest privately owned home furnishings companies in North America. They are seeking a Part-time Administrative Assistant to provide essential customer service and logistical support to ensure efficient processing of product returns and shipment-related activities.

ManufacturingReal Estate

Responsibilities

Provide customer service support to outside customers and retail partners regarding product returns and disposal of damaged merchandise

Communicate with Natco’s Customer Service team and warehouse staff to coordinate return shipments

Create and process UPS call tags for customer returns

Navigate and update information on freight carrier websites and shipping portals

Prepare the monthly warehouse inventory status report

Coordinate with freight carriers and trucking companies on pickups and deliveries

Enter return and delivery status updates in Powerlink to ensure records are accurate and closed

Retrieve Proof of Delivery (POD) documents for Credit Analyst review

Provide general administrative support as needed

Perform all other duties as directed by the Manager of Credit and Collections

Qualification

Microsoft Office SuitePowerlink experienceCustomer service supportVerbal communicationWritten communicationInterpersonal skillsProblem-solvingOrganizational skillsTime managementAdaptabilityTeam-oriented mindsetPositive attitude