Industrial Electric Mfg. (IEM) · 23 hours ago
Director of Quality
Jacksonville, Florida, United States
Full-time
Onsite
Director/Executive
10+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Director of Quality is responsible for leading the campus quality organization and driving enterprise-level improvements in product, process, and system quality.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Lead the site-wide quality organization, including quality engineering, inspection, systems, and compliance teams
Set clear goals and development plans for the quality team; build a performance-based culture focused on accountability, responsiveness, and impact
Serve as the senior voice of quality at the campus level, reporting directly to plant and divisional leadership with data-driven insights and risk-based recommendations
Drive execution of proactive quality assurance strategies that reduce defects, rework, warranty cost, and customer complaints
Champion a data-driven mindset using internal and external quality metrics (e.g., DPPM, FPY, COPQ) to identify priorities and implement sustainable corrective actions
Integrate quality into all facets of operations—production, material handling, maintenance—through daily tier reviews, process audits, and LPA programs
Lead root cause and corrective action processes using formal tools: 8D, 5-Why, Fishbone, and DOE
Collaborate with design and manufacturing engineering to ensure process capability (CP/CPK), control plan effectiveness, gage R&R (MSA), and PFMEA are in place and actively used
Drive poka-yoke (error-proofing), containment strategies, and long-term corrective measures that eliminate recurrence of issues
Maintain and improve compliance with ISO 9001 and customer-specific requirements; support audit readiness and documentation control
Ensure robust non-conformance handling, MRB processes, and effective execution of CARs and RMAs
Support QMS documentation, procedures, and continuous readiness for external audits and certifications (UL, CSA, etc.)
Embed quality ownership into engineering, production, and supply chain teams through structured engagement, clear expectations, and proactive partnership
Participate in new product introduction (NPI) reviews, process validations, and design-for-manufacturing assessments
Support qualification and issue resolution through effective inspection plans and corrective actions
Lead Kaizen and continuous improvement events focused on quality of the product
Support Lean and Six Sigma methodologies to eliminate waste and drive measurable business results
Develop and implement layered dashboards to monitor quality trends, corrective action status, and cost savings related to quality improvements
Qualification
Required
Bachelor's degree in Engineering, Quality, Manufacturing, or related technical field
10+ years of progressive experience in quality and operations within a manufacturing environment; 4+ years in a leadership capacity
Demonstrated success in leading campus or multi-function quality teams with a track record of delivering measurable results
Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
Working knowledge of ISO 9001, QMS audits, and regulatory compliance; UL, CSA, or IPC experience is a plus
Hands-on experience with quality engineering tools: FMEA, SPC, MSA, control plans, PPAP
ERP and quality system proficiency (Infor Syteline, QCS, ETQ Reliance, or equivalent)
Strong problem-solving, facilitation, and leadership skills with a results-driven mindset
Preferred
Master's degree in Engineering, Quality, Manufacturing, or related technical field
Certifications preferred: Six Sigma Black Belt, ASQ CQE or CQM/OE
Experience in electro-mechanical, low-volume/high-complexity manufacturing environments strongly preferred
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success.
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
H1B Sponsorship
Industrial Electric Mfg. (IEM) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (2)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase