Apply on Employer Site

Reserv · 1 day ago

Subrogation Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Reserv is an insurtech focused on creating AI and automation technology to improve claims efficiency. The Subrogation Specialist will manage day-to-day subrogation activities, ensuring effective workflows and vendor accountability, while contributing to the overall recovery performance and client satisfaction.

ConsultingFinancial ServicesInsurance

Responsibilities

Serving as the primary point of contact for all third-party subrogation vendors

Monitoring vendor workflows, meeting deadlines for demands, negotiation activity, and how escalations are handled

Tracking open subrogation files, recovery status, aging demands, and follow-up cycles

Reviewing vendor documentation, correspondence, and recovery outcomes for accuracy and completeness

Ensuring vendors meet Reserv expectations for responsiveness, process consistency, and cycle time performance

Working with claims teams to ensure complete and accurate referral information is provided to vendors

Identifying performance gaps, service issues, or missed opportunities and driving remediation with vendors

Maintaining subrogation reporting including recovery trends, cycle time visibility, and vendor performance metrics

Supporting internal partners in claims, legal, and operations by providing clear updates, insights, and data on subrogation activity

Recommending improvements and alignment opportunities across vendors to strengthen recovery performance

Qualification

SubrogationClaims systemsLiability principlesNegotiationOperational coordinationCommunication skillsAttention to detail

Required

Bachelor's Degree or equivalent experience in claims, subrogation, operations, or a related field

Two to four years of experience in subrogation, auto property damage, casualty, or similar claims work

Strong understanding of liability, comparative negligence, and recovery principles

Highly organized with strong attention to detail and follow-through

Excellent written and verbal communication skills

Experience with claims systems, arbitration forums, or subrogation workflows

Preferred

Experience working with or coordinating external subrogation partners

Benefits

Generous health-insurance package with nationwide coverage, vision, & dental

401(k) retirement plan with employer matching

Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!

Generous family leave policy after 8 months of continuous work

Work from anywhere to facilitate your work life balance

Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!