Whip Inc · 5 days ago
Store Manager
Atlanta, GA
Full-time
Onsite
Mid Level
$70K/yr - $85K/yr
3+ years expDriveWhip is a mobility provider in the Washington, DC area, focusing on leasing vehicles to rideshare drivers. They are seeking a Store Manager to oversee daily operations, lead a high-performing team, and ensure exceptional customer experiences.
AutomotiveCar SharingDelivery ServiceElectric VehicleFleet ManagementMobile AppsRentalTransportation
Responsibilities
Oversee daily store operations from front desk service to vehicle hand-offs, keeping everything moving efficiently and on schedule
Hire, train, and mentor a high-performing team. Build a positive, driven culture that celebrates wins and tackles challenges together
Track KPIs, set ambitious goals, and continuously refine processes to hit (and exceed) targets
Make every customer’s day with stellar service, quick resolutions, and genuine care
Partner with fleet, service, and logistics teams to keep vehicles available, clean, and road-ready
Maintain company standards, policies, and safety protocols—because smooth operations start with doing things right
Spot opportunities for improvement and bring fresh ideas to keep the store running better every day
Qualification
Required
Bachelor's degree in Business, Management, Operations, or a related field preferred, but not required (equivalent experience also considered)
3+ years of store or operations management experience (retail, rental, or automotive industry a plus)
Proven track record of leading teams, meeting performance goals, and improving operational efficiency
Experience with inventory, logistics, or fleet management systems is a strong bonus
Strong leadership and people-development abilities
Data-driven decision-making and KPI management
Excellent conflict resolution and problem-solving skills
Familiarity with CRM, or scheduling systems
Ability to adapt quickly and thrive in a fast-paced, evolving environment
Proven experience managing store operations in retail, rental, rideshare, automotive, or similar fast-moving industries
Strong leadership skills – you know how to motivate, delegate, and hold your team accountable
Excellent communication and organization – you keep priorities clear and teams aligned
A customer-first mindset – you go above and beyond to deliver a top-tier experience
Tech-savvy and process-oriented – you embrace tools and data to streamline operations
Flexible availability – open to weekends, evenings, and holidays when needed
Ability to sit and use typical desktop computing workspace equipment - e.g. mouse, keyboard, monitor, phone - for extended periods of time
Manual dexterity to operate a typical desktop computing workstation
Ability to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack
Ability to lift and carry up to 15 pounds, if required
Company
Whip Inc
Tesla for RideHail drivers is the best way for driver's to earn more, add value to the passenger experience and reduce our transportation carbon footprint
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase