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GM Financial · 7 hours ago

Manager Process Excellence

Fort Worth, TX

Full-time

Hybrid

Mid, Senior Level

3+ years exp

GM Financial is dedicated to enhancing operational efficiency and driving continuous improvement across the organization. The Manager of Process Excellence will support and develop a Lean Six Sigma program, lead strategic initiatives, and collaborate with various departments to implement innovative solutions that drive organizational change and improve productivity.

Finance

Comp. & Benefits

No H1B

Responsibilities

Support the development and delivery of Operational Excellence Training programs including White Belt and Yellow Belt certifications, through day-to-day program management, administration, reporting and basic instructional design

Partner with leadership to develop and scale GMF’s Lean Six Sigma and continuous improvement projects

Train, certify, and mentor GMF employees through classroom facilitation, and hands-on continuous improvement projects

Lead strategic transformation initiatives within the Process Excellence portfolio, establish clear communication, identify and mitigate obstacles and ensure timely completion

Champion Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments - ensure compliance (department, state and federal regulations)

Interact with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders

Advocate needs of the customer and the business, drive the voice of the customer, as well as, the voice of the business

Process Re-Engineering experience for a large enterprise wide initiative to support a technical migration overseeing current and future state processes

Qualification

Lean Six SigmaProcess ImprovementProject ManagementChange ManagementData AnalysisBusiness Process ManagementTrainingFacilitation ExperienceData VisualizationBusiness Architecture ModelingMicrosoft ProjectPower BISharePoint AdministrationMentoringEffective Communication

Required

Bachelor's Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required

3+ years in relevant work required

Managing complex projects (Non-IT)

Process Design or Process Improvement

Lean Six Sigma Black belt required

Passion for training, developing, and mentoring

Extensive hands on experience in the application of Lean Six Sigma Methodologies

Knowledge of business transformation tools and techniques

Knowledge and expertise in project management methodologies, tools and techniques

Knowledge and application of Six Sigma and Lean techniques and methodologies

Knowledge of and experience in identifying improvement opportunities, developing and implementing efficiencies

Knowledge of Change Management concepts and approach to implementing organizational change

Ability to apply strategic thinking skills, with experience leading complex, process improvement/strategic transformation initiatives

Ability to build and sustain lasting relationships with internal clients

Effective communication including active listening and comfort presenting to senior leadership, ability to simplify complex information and develop clear communications and advanced presentation materials to a variety of audiences

Experience in data and strategic analysis, with ability to identify and solve complex problems and adaptability to lead and execute vague or undefined initiatives to achieve effective and measurable results

Ability to analyze process data and use data visualization tools and techniques to describe the process behavior and summarize the data into a simple digestible format

Formal corporate facilitation experience leading Kaizen Workshops and Training (virtual and in-person desired)

Experience with business architecture modeling software (ie Nintex Process Manager, Visio)

Microsoft Project / Power BI reporting experience

SharePoint Administration experience