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Gecko Alliance · 2 hours ago

Outside Technical Sales

United States

Full-time

Remote

Mid Level

3+ years exp

Gecko Alliance is an innovative Québec-based company that develops technologies for spa manufacturers. They are seeking an Outside Technical Sales professional to join their Commercial Operations team, combining technical expertise and business acumen to ensure customer satisfaction and the success of their solutions.

Consumer ElectronicsManufacturing

Senior Management

Hiring Manager

Camille Bitard

Responsibilities

Collaborate with the sales team to understand customer needs and propose tailored technical solutions

Prepare and deliver compelling technical presentations and demonstrations

Participate in the introduction of new products and ensure a smooth transition into customer operations

Identify and qualify new business opportunities in collaboration with the business development teams

Act as a technical expert for customers by recommending the best configurations or customizations

Work with product, R&D, and engineering teams to resolve technical challenges and propose innovative solutions

Stay up to date with market trends and emerging technologies to anticipate customer needs

Provide ongoing technical support and resolve technical issues

Deliver training sessions to clients to optimize product use

Conduct feasibility studies, proofs of concept, and pre-sales testing

Collaborate with support and implementation teams to ensure successful deployments

Coordinate customer projects in collaboration with internal teams (sales, engineering, production, quality)

Define key milestones, deliverables, and timelines with the client

Monitor project progress, anticipate risks, and adjust plans as needed

Serve as the main point of contact for the client throughout the project, ensuring clear and proactive communication

Qualification

Technical SalesProject ManagementCRM ToolsTechnical SupportCustomer Service OrientationAutonomyRigorFluent in EnglishMultilingual (French/Spanish)Communication

Required

College or university degree in engineering, electronics, electrical, or a related field

3 to 5 years of experience in technical sales, applications engineering, or technical support in a manufacturing or technology environment

Strong communication skills, with the ability to simplify technical concepts

Experience with CRM and project management tools

Ability to manage multiple projects simultaneously in a dynamic environment

Autonomy, rigor, and strong customer service orientation

English fluent

Preferred

French and Spanish will be considered an asset, but not necessary

Benefits

Competitive salary and performance-based incentives

Employee benefits program

Opportunities for professional development and career growth

A team-focused work environment where your efforts are valued

Company

Gecko Alliance

Gecko Alliance: A Global Leader in Spa Solutions With our recognized expertise in the design and manufacture of high-quality components, we serve the world's leading spa manufacturers, and our solutions are distributed worldwide.

Founded in 1989

Quebec, Quebec, CAN

201-500 employees