Highmark Health · 3 days ago
Account Executive II - United Concordia Dental
CA, Working at Home - California
Full-time
Hybrid
Entry, Mid Level
$64K/yr - $96K/yr
2+ years expUCDP of California, Inc. is a company focused on the retention, growth, and profitability of an assigned customer base. The Account Executive II is responsible for negotiating financial renewals, managing client relationships, and driving customer satisfaction while aligning with corporate goals.
Health CareHospital
Responsibilities
Account Planning & Management. Develop account renewal strategy to retain customers, membership and drive UCD profitability. Perform Product & Network assessments and develop competitor positioning and strategies to market against the competition. Identify growth and retention opportunities and develop strategies to win this business. Perform profitability analysis and develop strategies to increase customer profitability and interface and collaborate with underwriting, actuarial, provider relations, and product to deliver total product solution and best value to customer. Engage with customer to identify and implement meaningful customer specific reporting. Manage customer open enrollment needs (materials, meetings, etc.). Manage customer issues to timely and complete resolution while ensuring customer satisfaction and aligning with corporate goals and objectives and meet with customer to perform plan reviews and consultative assessments. Manage customer specific performance guarantees (PGs) including annual confirmation of sold PGs, reporting accuracy of PGS, and timely delivery of PGs to customer. Ensure document compliancy with customer (i.e. documented renewal letters, contracts, Performance Guarantees and other legal documents) and file within corporate repository. Manage implementation of customer plans and restructures. Document meetings and contacts with customer or broker, etc. in SalesForce or other management identified method
Relationship Management. Develop strong working relationships with customers that influence customer insight and perspective of UCD value. Develop strategies to increase customer satisfaction and develop strategies to increase producer/consultant knowledge and insight of UCD value
Sales. Negotiate renewals with customer either directly or with producer/consultant involvement to drive retention, persistency and profitability goals. Strategically position UCD in RFP responses to win renewal business. Negotiate contracts with customers (ASO, BAA, TPA, etc.). Perform finalist presentations for existing customer. Perform finalist presentations for new business customers with sales executive. Continue to educate customers and producers/consultants on UCD products (including policies and regulatory impacts), capabilities, networks, and overall value
Other duties as assigned or requested
Qualification
Required
Bachelor's Degree in Business Administration/Management or related field
6 years of progressive related experience in lieu of Bachelor's degree
2 - 5 years of proven experience in Account Management, Sales, Marketing, Client Facing position
State specific Producer License in Accident & Health or obtained within 90 days from hire date
Valid Drivers License
Proven ability to develop strong customer/client relationships to influence people and affect change
Negotiation skills and demonstrated ability to influence decision makers
Demonstrated ability to teach new insights and perspectives to customers, producers, consultants & partners
Proven problem solving and analytical skills
Strong business acumen
Excellent communication and presentation skills
Strong organizational and time management skills to prioritize and manage a large customer base
Ability to develop and execute business plans to meet goals
Demonstrated ability to work independently to resolve customer issues, maintaining Customer satisfaction while ensuring alignment with company objectives
Highly motivated, enthusiastic, results oriented and ability to learn quickly
Preferred
Master's Degree in Business Administration/Management or related field
2 - 5 years in the Insurance Industry
2 - 5 years in Employee Benefits
2 - 5 years in MS Office Products or SalesForce
Spanish
Company
Highmark Health
Highmark Health is an integrated health care delivery and financing network.
10001+ employees
H1B Sponsorship
Highmark Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (34)
2023 (55)
2022 (75)
2021 (54)
2020 (58)
Funding
Current Stage
Late StageTotal Funding
$6.75MKey Investors
Henry L. Hillman FoundationRichard King Mellon Foundation
2025-06-11Grant· $1.75M
2021-05-10Grant· $5M
Leadership Team
David Holmberg
President and Chief Executive Officer
Karen Hanlon
Executive Vice President, Chief Operating Officer
Recent News
Seattle TechFlash
2025-12-29
Company data provided by crunchbase