Onsite Field Service Technician- Columbus, GA jobs in United States
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Lexmark ยท 2 hours ago

Onsite Field Service Technician- Columbus, GA

positionGreater Macon
timeFull-time
remoteOnsite
seniorityMid Level

Lexmark, now a part of Xerox, is looking for an experienced onsite field service technician in Columbus, Georgia. The role involves providing technical support for Lexmark products, diagnosing issues, conducting maintenance, and ensuring customer satisfaction.

HardwareInformation TechnologyPrintingSoftware
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H1B Sponsor Likelynote

Responsibilities

Provide onsite technical support to ensure optimal performance of Lexmark products
Diagnose and resolve hardware and software issues related to printers, scanners, fax machines, supplies, and other peripherals
Conduct routine maintenance tasks such as cleaning, alignment, and calibration to optimize device functionality
Assist customers with installation, configuration, and user training
Troubleshoot complex problems and provide solutions promptly
Document all service calls and maintain records of equipment history
Communicate effectively with customers to understand their needs and requirements
Collaborate with internal teams to coordinate repairs and replacement parts
Maintain a strong relationship with customers to ensure satisfaction and loyalty
Adhere to safety guidelines when handling electrical components and heavy machinery

Qualification

Field service technician experiencePrinting technology knowledgeNetwork connectivity knowledgeComputer systems understandingCustomer service commitmentProblem-solving skillsCommunication skills

Required

High school diploma or equivalent; college education preferred but not required
Excellent driving record and a valid driver's license
Proven experience as a field service technician, preferably with Lexmark products
Knowledge of printing technology, network connectivity, and IT infrastructure
Strong understanding of computer systems and operating systems (Windows/MacOS)
Excellent problem-solving skills and attention to detail
Ability to communicate clearly and concisely both verbally and written
Self-motivated and committed to delivering exceptional customer service
Ability to safely lift and maneuver equipment up to 60 lbs
Valid driver's license with a good driving record

Company

Lexmark

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Lexmark creates innovative imaging solutions and technologies that help you print, secure and manage information with ease, efficiency.
dateFounded in 1990
location
Lexington, Kentucky, USA
people-size5001-10000 employees
web-link
http://www.lexmark.com

H1B Sponsorship

Lexmark has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2022 (5)
2021 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-12-23Acquired
1995-11-15IPO

Leadership Team

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Marty Canning
Vice President of Lexmark and President of the Printing Solutions and Services Division
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Michael Maples, Sr.
Director
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Recent News

Business Wire
Xerox Holdings Corporation Plans Webcast to Discuss 2025 Fourth-Quarter and Full-Year Results
2026-01-16
Morningstar.com
Xerox and Lexmark Debut Unified Retail Tech at NRF 2026
2026-01-11
Investing.com
Xerox seeks $500 million IP-backed loan to boost liquidity - WSJ
2025-12-15
Company data provided by crunchbase