A.C.Coy Company ยท 4 hours ago
Field Infrastructure Administrator
Pittsburgh Region
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expA.C.Coy Company has an immediate need for an Infrastructure Engineer who will provide support, incident resolution, and implementation efforts. The role involves the analysis, recommendation, provisioning, installation/configuration, operation, and maintenance of systems, network and cloud infrastructure hardware, software, and related technologies.
Information Technology & Services
No H1B
U.S. Citizen OnlyHiring Manager
Gregory Alioto
Responsibilities
Setup, configure, and Operations; Maintenance of Server Hardware/OS
Maintenance of Backup Hardware/software
Maintenance of Computer systems
Researches, evaluates, and recommends new computer network equipment and technologies. Analyzes current products and recommends changes/upgrades to senior management
Collaborates with other technical staff and management in the testing of new software, computer systems, and network technologies
Utilizes monitoring, performance analysis, network management, software, and hardware equipment to troubleshoot and isolate problems, gauge network performance, and trace data and protocol activity
Maintains timely and complete documentation of all daily and project work, using standard methods and procedures
Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment
Develops and executes contingency plans for network software and hardware failures including isolated and major outages
Diagnoses and repairs problems in a manner that prevents future errors and problems
Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, company management, and departmental clients
Keeps abreast of relevant technologies and maintains selected technical certifications
This is a customer facing position and such this candidate must have the ability to directly interface with clients, customers, and vendors
Remote and On-site troubleshooting and support of UPS, Server hardware, and software
Network wiring, including patch panel jumpers and documentation, wiring patch panel to endpoints, proper termination of network jacks to patch panels, proper wiring troubleshooting
Reviews Alerts for alarms via documented procedure and respond to ISP or escalate to Admins as needed
Receive, process, and inventory client equipment
Setup, and configure new computer equipment per client specifications
Communicate with Clients directly to schedule On-Site time as needed
Prioritizing issues regarding business impact
Qualification
Required
3 to 5 years of experience within Infrastructure, Networking, and Systems/Servers
Outstanding Customer Service Skills
3 to 5 years of hands on experience with Virtualization- (Hyper-V & VMware)AD
3 to 5 years of hands on experience with 365 Management
3 to 5 years of hands on experience with Networking concepts- (VPN, Firewalls, Routers/Switches)
3 to 5 years of hands on experience with Server Infrastructure
3 to 5 years of hands on experience with Storage
3 to 5 years of hands on experience with Backup Solution
Excellent troubleshooting skills
Strong Windows 10 Desktop Support experience
Benefits
Paid for travel time
Company
A.C.Coy Company
The A.C.Coy Company is a national staffing and consulting firm.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase