Creative Polymer Solutions ยท 23 hours ago
Customer Service and Logistics Coordinator
Birmingham, AL
Full-time
Onsite
Mid Level
3+ years expCreative Polymer Solutions is looking to hire a Customer Service and Logistics Coordinator. The role involves bridging client needs with supply chain operations, handling customer inquiries, processing orders, and coordinating logistics to ensure timely and efficient fulfillment while maintaining high customer satisfaction.
ChemicalIndustrial ManufacturingManufacturing
Responsibilities
Manage and process orders daily
Building sustainable relationships, both internal and external, through open and interactive communication
Manage incoming calls
Coordinate logistics for all orders
Prepare shipping paperwork
Invoice orders
Assist with inventory and cycle counting as needed
Qualification
Required
Strong customer service and active listening skills
Familiar with ERP and CRM systems
Ability to multi-task, prioritize and manage time effectively
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite or similar software
Three to five years of customer service experience required
High school diploma or equivalent
Preferred
Bachelor's in Business Administration or equivalent a plus
Spanish a plus
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Company
Creative Polymer Solutions
Creative Polymer Solutions manufactures and supplies elastomeric coating products and accufoam for contractors.
11-50 employees
Funding
Current Stage
Early StageRecent News
Birmingham Business Journal
2023-11-04
Company data provided by crunchbase