Walmart Canada · 4 hours ago
(USA) Group Director- Data Science, Experience Insights and Transformation
Bentonville, AR
Full-time
Onsite
Director/ExecutiveWalmart Canada is seeking a transformational leader for the Group Director of Experience Insights & Transformation position at Sam's Club. This role involves guiding the enterprise in understanding the Member journey, shaping predictive strategies, and integrating data science with business strategy to enhance multi-channel engagement and improve the Member experience.
DeliveryRetailShopping
Responsibilities
Set the enterprise roadmap by converting cross-functional insights into predictive strategies that shape Member experience, operational decisions, and marketing campaigns
Lead multidimensional data science and analytics, overseeing the models, algorithms, tools, and data governance structures that power strategic decisions across Membership, Marketing, E2E, and MAP (Membership Access Platform)
Drive multi-channel engagement through advanced personalization, A/B testing, and data exploration — ensuring insights lead directly to profitable outcomes and measurable P&L impact
Prototype, test, and scale new approaches (NLP, ML, advanced modeling) that push the organization forward and modernize how Sam’s Club learns from data
Build and align cross-functional partnerships, ensuring insights influence officers’ meetings, MSM, Trading, Board reviews, and enterprise priority settings
Lead transformation initiatives that close operational gaps, identify new growth opportunities, and inform strategic resource allocation
Develop and mentor a high-caliber analytics and insights team, elevating technical capabilities while fostering a culture of curiosity, continuous learning, and innovation
Serve as an enterprise thought leader, advocating for the Member and ensuring all analytics functions stay aligned to strategic business priorities
Qualification
Required
A transformation mindset and proven ability to turn disconnected data, insights, and business realities into an integrated, future-oriented strategy
Exceptional data science literacy — strong enough to challenge and guide senior data scientists while still translating complex concepts into clear business actions
The ability to be flexible as a business leader, data scientist, and marketing strategist with a Member first mindset
Demonstrated experience developing predictive models, segmentation frameworks, and analytical systems that influence enterprise decisions
A strong grasp of multi-channel Member journey analytics, digital platforms, and operational levers that drive engagement and growth
Deep experience leading cross-functional efforts and influencing senior executives across large, complex organizations
A track record of building teams, mentoring talent, and shaping high-performance cultures
A passion for connecting insights to real-world outcomes — defining the metrics, comparing scenarios, and making bold, evidence-based decisions
Benefits
Performance-based bonus awards
Other great benefits for a happier mind, body, and wallet
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase