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USAA · 8 hours ago

Director, Development Product Owner

San Antonio Home Office I

Full-time

Onsite

Senior Level, Lead/Staff

$127K/yr - $243K/yr

8+ years exp

USAA is a financial services company dedicated to empowering the military community and their families. They are seeking an experienced Director, Product Owner to lead a team of Development Product Owners and Scrum Masters, focusing on enhancing member data product capabilities and aligning them with business objectives.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Directs a team that works on Agile efforts to include highly complex multi-year journeys that span multiple Agile teams, programs, and/or portfolios

Drives creativity and ingenuity among the team in the search for and application of new product development solutions to resolve highly technical complex and unique issues

Serves as an Agile leader with vision for the team and leads the effective prioritization and delegation of work assignments

Oversees and ensures the identification and engagement of business collaborators, domain and Subject Matter Experts across all levels of Agile work is completed effectively

Partners with sponsors and key collaborators to gain an understanding of the needs, measures, and risks & controls for the improvement area

Provides guidance and oversight at the portfolio, program and project level plans related to schedule, scope and resources

Teaches and emphasizes methodology (Agile, Waterfall) principles and structure while creating an environment and mindset of continuous improvement

Works with the business to develop metrics to manage risk, track benefits and adoption (KPIs, KRIs, etc.)

Oversees and holds DPOs accountable for applying knowledge and adhering to required Enterprise processes, procedures, controls, standards, tools and templates. (EPMO, SDLC, FFIEC, DDLC, etc.)

Coaches and mentors Product Owners

Builds and oversees a team of employees through ongoing execution of recruiting, development, retention, performance management, and managerial activities

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Agile methodologyProduct managementData product managementProject deliveryProcess improvementMicrosoft OfficeSnowflakeCoachingChange managementTeam leadership

Required

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

8 years of experience in process improvement, project delivery, business/requirements analysis or directly related business operations/product line

3 years of direct team lead or management experience

Hands-on experience managing stages of the software or product development life cycle

Expert knowledge and demonstrated use of least one technical software delivery methodology (i.e., Agile, Waterfall, etc.)

Experience with and actively drives towards a definition of minimum marketable features and minimum viable products

Experience in Microsoft Office products and product management tools

Expert knowledge and demonstrated experience providing coaching and guidance of Process Engineering Methodologies, project management, and/or Change Management Practices

Experience analyzing business requirements and ability to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements

Preferred

Proven ability to lead data product management initiatives, driving product vision from conception through successful launch and iteration

Expertise in developing and delivering data product strategies, translating complex business needs into actionable roadmaps that deliver measurable value

Deep understanding of data product management principles and best practices, consistently applying them to optimize product performance and user satisfaction

A strategic, data-driven approach to product development, bringing to bear analytics and insights to inform key decisions and achieve optimal business outcomes

Extensive experience in employing customer data to develop impactful products, with a deep understanding of customer segmentation, personalization, and lifecycle management

Hands-on technical proficiency with Snowflake, including its advanced capabilities for data warehousing, performance optimization, and data sharing