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Nexthink · 1 day ago

Associate Solution Consultant

Boston, MA

Full-time

Hybrid

Entry, Mid Level

$64K/yr - $100K/yr

2+ years exp

Nexthink is the leader in digital employee experience management software, providing IT leaders with insights to diagnose and fix issues impacting employees. The Associate Solution Consultant will support the sales team by delivering technical presentations and collaborating with various stakeholders to align solutions with business outcomes.

AnalyticsInformation TechnologySoftware

Responsibilities

Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win

Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and key differentiators in the market

Demonstrate how the Nexthink platform can support overall customer initiatives and how this provides positive business outcomes and overall value

Partner and collaborate with the sales team to help qualify sales opportunities and align to Nexthink business outcomes

Work with multiple customer stakeholders in different functions such as End User Computing, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires a passion and enthusiasm for introducing disruptive technology in a fast-growing market

Complete the technical sections of security questionnaires, RFI’s and RFP’s

Run and facilitate different types of technical validations with prospects to enable them to fully understand how Nexthink can address their challenges, including but not limited to POC/POV

Participate in webinars/marketing events

Qualification

Technical selling experienceClient facing skillsPresentation skillsDigital Workplace knowledgeService Management knowledgeEntrepreneurial mindsetMulti-priority managementInterpersonal communicationTeam playerAdaptability

Required

Effective presentation and client facing skills are essential

Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives

Team player, able to thrive on finding solutions in a dynamic work environment

Willingness to adapt to a fast growing, fast paced, and dynamic organization

A flair for technology that will enable you to quickly learn Nexthink products and services, as well as other technologies used in the SC Role

An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed

Ability to manage multiple priorities at the same time working in a velocity sales environment

Able to understand and articulate general business and technical context during sales pursuits

Ability to use professional concepts and apply company policies and procedures

Prior presales or technical selling experience is preferred

Preferred

Knowledge of one or more of the following areas would be beneficial: Digital Workplace, End User or Desktop Services

Digital Experience Monitoring or similar end-user experience driven functions

Security, Governance, Risk or Compliance related disciplines

Service Management, The ITIL framework, Service Lifecycle, or other quality of service-related disciplines

Benefits

100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.

Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.

Free access to professional training platforms to explore your interests and enhance your skills.

Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.

Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.

Bonuses for referring successful hires after three months of continuous employment.