Score Advisor jobs in United States
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DeleteMe · 20 hours ago

Score Advisor

DeleteMe is a company focused on protecting member privacy through its Privacy Operations team. The Score Advisor role involves managing high-value requests from customers, performing audits, and maintaining detailed records to ensure effective data removal.

Ad NetworkE-CommerceInformation TechnologyInternetPrivacy
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Growth Opportunities

Responsibilities

Manage high value individual requests from DeleteMe customers
Perform audits of VIP customer information
Perform site investigations and keep accurate records of site information and removal methods
Maintain detailed activity logs documenting your progress
Provide constant feedback to Custom Advisor Team Leads/ Managers on both “problem sites” and internal tooling improvements
Assist with ad-hoc requests for data removal as needed

Qualification

Operations experienceIncident managementProcess improvementG Suite proficiencyGlobal team collaborationCustomer serviceRapid response serviceJira proficiencySlack proficiency

Required

5+ years of experience in operations or customer service
3+ years of experience in incident management or rapid response customer service
Experience working with a high growth company or fast paced environments
Demonstrated history of developing and improving operational processes
History of delivering on large, impactful projects
Previous experience of working with global teams
Experience working with Product and Engineering teams
Flexibility to travel internationally as needed
Proficiency with G Suite, Slack, Jira

Benefits

Comprehensive health benefits
Flexible work schedule
100% work from home
Generous 401k matching
Paid time off
12 company paid holidays
Childcare expense reimbursement
Gym membership reimbursement
Birthday time off

Company

DeleteMe

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Your personal information is available for public consumption.

Funding

Current Stage
Growth Stage
Total Funding
$6.47M
2011-07-12Series A· $6.47M

Leadership Team

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Marcel Scheurer
Chief Financial Officer
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Sarah Sulsenti
Sr. People Partner
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Company data provided by crunchbase