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NISC · 3 hours ago

Implementation Project Manager - Accounting

St Louis, MO

Full-time

Hybrid

Entry, Mid Level

NISC develops and implements enterprise-level and customer-facing software solutions for energy cooperatives and communication organizations. The Implementation Project Manager is responsible for managing Financials software implementations, providing customer support, and ensuring successful project execution throughout the implementation process.

ComputerSoftware

Growth Opportunities

Responsibilities

Prepare and monitor the Project Plan

Determine expectations and timelines of the Member's conversion process

Compile and analyze business requirements and evaluate Member/Customers' operational processes to prepare for software application conversions

Provide superior customer support to internal and external customers in all encounters

Communicate with all parties involved in the enterprise implementation

Perform on-site training or deliver remote application training to Member/Customers

Design and implement system set-up configuration independently, facilitate and follow-up with difficult application requests, and convey customer feedback to development staff

Complete required conversion documents and utilize support tools and best practices as directed

Validate and audit the accuracy of converted data, which includes reconciling converted totals and month-end balancing

May be called upon to assist in other implementation areas and design teams

May prepare materials and deliver learning courses

May be called upon to assist in other implementation areas and design teams

May be called upon to participate in testing of new product development or enhancements

Up to 25% travel to customer sites, as necessary, to meet the business objectives

Share after-hours support rotation

Qualification

Accounting practicesProject ManagementCustomer supportData validationTraining skillsResearch skillsInterpersonal communicationAttention to detailOrganizational skillsPresentation skills

Required

Intermediate knowledge of Accounting practices

Basic knowledge of Project Management processes and theory

Excellent research and problem solving skills with strong attention to detail

Excellent verbal and written interpersonal communication skills

Excellent presentation and training skills

Ability to organize and prioritize

Commitment to NISC's Statement of Shared Values

Preferred

Bachelor's Degree in a business-related field or equivalent experience preferred

Company

NISC

Glassdoor4.3

National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers.

Founded in 2000