Texas Association of Counties · 1 day ago
Infrastructure and Platform Manager
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTexas Association of Counties is seeking an Infrastructure and Platform Manager to oversee the network operations function. The role involves managing a team of Network Engineers, ensuring service quality, and developing strategic plans to enhance network efficiency.
Non ProfitPublic Relations
Responsibilities
Ensures the data center remains ahead of demand in terms of storage space, processing power, and connectivity
Manages the budget and leads improvements and growth to the network operations processes and capabilities
Ensures that changes to the network and infrastructure are planned and executed in order to meet the agreed dates for service provision
Improves customer service; provides expert guidance in handling service issues and customer problems and questions; and ensures the correct technical teams are involved
Maintains and monitors required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server glitches and outages
Mentors, develops, and trains the team, and works with other departments to achieve common business goals
Develops documentation related to the department's work processes which is up to date and accurately reflects the day-to-day running of the team
Perform additional job duties as assigned
Qualification
Required
CCNA Certification and 5 years of experience building and managing Cisco network infrastructure
A minimum of eight years' experience in implementing and sustaining VMware installation, configuration, management, and data protection of high-availability virtualized environments, including networking security
At least 5 years of experience deploying and managing Windows Server systems including Active Directory
Azure/AWS infrastructure experience
Azure/Cloud/Veeam backup experience
Experience hosting and managing web sites and digital platforms
Experience as a technical lead or senior engineer/architect for medium to large IT projects
Experience in data center virtualization, network architecture/design (preferably HIPAA compliance), software defined networking and information security and network security domains
Excellent leadership skills, including team building, mentoring, meeting management, and focus under pressure
Must function independently with minimum supervising, including researching and solving technical issues, and be able to handle multiple simultaneous projects with deadlines
Must demonstrate strong organizational, analytical and problem solving skills in evaluating situations, making recommendations and taking prompt, effective corrective action including the ability to develop and maintain detailed project plans that include milestones, tasks, and target dates of completion
Excellent communication skills, both written and verbal, and the ability to relate to persons with a variety of cultural, economic and educational backgrounds
A high degree of professionalism, confidentiality, and courtesy in representing the department, both internally and in its contacts with members
Excellent time management and prioritization skills
Must be highly organized, pay attention to detail, and deliver exceptional follow-through
Must demonstrate a proven ability to quickly build relationships and earn the trust of end-users and management
Preferred
Bachelor's degree in computer science, engineering, management information systems or related field preferred
Master's degree in computer science, engineering or management information systems preferred
Comparable experience in the IT field can be substituted for college degrees
Company
Texas Association of Counties
Texas Association of Counties provides a unified voice to represent county interests in the legislative process & inform counties of issues.
51-200 employees
H1B Sponsorship
Texas Association of Counties has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Julie Rogers
Chief Financial Officer
Company data provided by crunchbase