Experience Senior Living ยท 3 days ago
Director of Sales
Palm Coast, FL
Full-time
Onsite
Director/Executive
$73K/yr - $76K/yrExperience Senior Living is a company dedicated to empowering individuals as they age. They are seeking a Director of Sales to lead sales efforts, maintain client relationships, and develop strategic marketing plans to enhance community engagement and sales performance.
Assisted LivingCommunitiesHealth Care
Responsibilities
Meet or exceed monthly company/community sales standards
Primary focus on "sales zone" activities including face to face-including client home visits, voice to voice, creative follow up and purposeful planning for effective execution
Respond to telephone, email-online, & in-person inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties
Accurately maintain the community's database by collecting and entering information about new inquiries and referral sources and recording consistent and appropriate follow up communication with inquiries, prospective residents & influencers, and referral source contacts
Develop and maintain relationships with potential referral sources and conduct on-going field visits
Qualify all current and potential referral sources, effectively matching our services to their needs, thus maximizing referral potential
Research and maintain current information on local competition and new services and competitors entering the marketplace
Create and oversee the annual community sales and marketing plan. Analyze data related to the return on investment and suggest changes in strategies or services to respond to changing market conditions. Oversee advertising and collateral
Accurately track move-ins, move-outs, transfers, and quantity vs. quality of referral activity, determining appropriate follow-up actions
As necessary, assist the team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations
Provide regional management with necessary paperwork and reports to actively monitor sales efforts
Attend and participate in core sales training events and maximize techniques to grow census/revenue
Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate unique events
Monitor and manage the budget of the department
May perform other duties as assigned
Qualification
Required
Experience in senior living, including assisted living and memory care environments preferred
Bachelor's degree or equivalent experience and education preferred
Background in sales or leasing in the health care or senior living industry helpful
Creative and 'out of the box' thinker desired
Expertise in 'relationship selling' and a demonstrated ability to close
Experience with motivational interviewing techniques preferred
Must demonstrate competence in the following areas: Ability to connect and build trust with clients and their circle of influence
Ability to understand and manage emotions arising from client situations
Ability to guide clients toward solutions
Experience in a customer service-oriented setting necessary
Demonstrated ability to work in a team environment
Ability to show sincerity and empathy
Effective verbal and written communication skills are required, including the ability to communicate openly, honestly, and responsibly with others
Ability to read, speak, and understand the English language
Ability to work nights, weekends and holidays required
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Must possess a current driver's license
Connect and help residents transition from home to community through thoughtful engagement at every level of interaction
Ability to work varied schedules to include weekends, evenings, and holidays
Preferred
Experience in senior living, including assisted living and memory care environments preferred
Bachelor's degree or equivalent experience and education preferred
Background in sales or leasing in the health care or senior living industry helpful
Experience with motivational interviewing techniques preferred
Benefits
Medical
Dental
Vision
STD/LTD
Life and voluntary life
401k with employer matching
Paid holidays
Up to 20 days PTO in the first three years
Company
Experience Senior Living
Experience Senior Living is a senior living community that offers wellness, social activities, and health care programs.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageRecent News
2025-10-21
2025-10-10
Company data provided by crunchbase