AT&T · 2 hours ago
Lead Technical Business Manager
USA:TX:Dallas / Three AT&T Plaza (308 S Akard St) - Co:308 S Akard St
Full-time
Onsite
Senior Level, Lead/Staff
$106K/yr - $178K/yr
3+ years expAT&T is a leading telecommunications company, and they are seeking a Lead Technical Business Manager to drive operational transformation for their technical teams. The role involves championing process improvements, managing change, and ensuring technology delivery teams execute on commitments with quality and clarity.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Champion continuous Process Improvement: Define, design, and implement new processes to streamline operations and boost efficiency. Identify tooling and AI improvement that drive automation and agility
Accelerate intake & delivery assignment: Oversee technology intake, ensuring data and solutioning quality to quickly hand off to delivery teams for execution
Ensure Compliance: Establish and enforce standardized processes, embedding security and compliance into daily operations
Analyze Performance: Utilize metrics, scorecards, and performance analyses to identify gaps and drive solutions
Support Project Execution: Support project teams, helping development teams and their clients navigate the enterprise ATS delivery processes
Drive Change Management: Own and manage change processes, ensuring smooth transitions during updates and deployments
Advocate for Customer Experience: Incorporate feedback and drive customer-centric improvements throughout the development lifecycle
Solve Problems & Manage Risks: Facilitate stakeholder discussions, drive consensus, and monitor/mitigate project risks
Optimize Technology Value Streams: Identify bottlenecks and opportunities to ensure alignment with evolving business goals
Qualification
Required
Bachelor's degree (BS/BA) in Computer Science or Business preferred
3+ years of relevant experience
Deep understanding of technical organizations (processes, tools, systems)
Strong business background
Proven track record leading technology rollouts that align with business objectives and customer needs
Experience managing change processes and facilitating smooth project transitions
Strong cross-functional collaboration and clear communication skills
Commitment to guiding customers through the technology lifecycle and ensuring their needs are met
Advanced knowledge and experience resolving complex issues and driving consensus
Ability to develop metrics, analyze performance, and recommend solutions for continuous improvement
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone.
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
2026-01-16
Company data provided by crunchbase