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Nexthink · 12 hours ago

Associate Solution Consultant

Boston, MA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Nexthink is the leader in digital employee experience management software, providing IT leaders with insights to enhance employee experiences. The Associate Solution Consultant will support the sales team by delivering technical presentations and collaborating with clients to demonstrate how Nexthink's solutions can drive positive business outcomes.

AnalyticsInformation TechnologySoftware

Responsibilities

Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win

Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and key differentiators in the market

Demonstrate how the Nexthink platform can support overall customer initiatives and how this provides positive business outcomes and overall value

Partner and collaborate with the sales team to help qualify sales opportunities and align to Nexthink business outcomes

Work with multiple customer stakeholders in different functions such as End User Computing, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires a passion and enthusiasm for introducing disruptive technology in a fast-growing market

Complete the technical sections of security questionnaires, RFI’s and RFP’s

Run and facilitate different types of technical validations with prospects to enable them to fully understand how Nexthink can address their challenges, including but not limited to POC/POV

Participate in webinars/marketing events

Qualification

Technical selling experiencePresentation skillsCommunication skillsDigital Workplace knowledgeService Management knowledgeEntrepreneurial mindsetManage prioritiesTeam playerAdaptability

Required

Effective presentation and client facing skills are essential

Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives

Team player, able to thrive on finding solutions in a dynamic work environment

Willingness to adapt to a fast growing, fast paced, and dynamic organization

A flair for technology that will enable you to quickly learn Nexthink products and services, as well as other technologies used in the SC Role

An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed

Ability to manage multiple priorities at the same time working in a velocity sales environment

Able to understand and articulate general business and technical context during sales pursuits

Ability to use professional concepts and apply company policies and procedures

Preferred

Prior presales or technical selling experience is preferred

Knowledge of one or more of the following areas would be beneficial: Digital Workplace, End User or Desktop Services, Digital Experience Monitoring or similar end-user experience driven functions, Security, Governance, Risk or Compliance related disciplines, Service Management, The ITIL framework, Service Lifecycle, or other quality of service-related disciplines